Customer Service Administrative Assistant
Resume:
JEANINE M. FUNCKE
Coral Springs, FL. 33076
954-***-**** - Home
954-***-**** - Cell
QUALIFICATIONS
- General office experience as Administrative Assistant, computer data
entry, light bookkeeping, customer service and special projects.
- Outstanding communication and interpersonal skills adaptable to a variety
of people and situations.
- Team worker, proactive attitude. Ability to maintain confidentiality.
- Highly organized; capable to work with different projects at the same
time.
- Able to work well with individuals in all levels and under pressure.
- Learning capability, problem solving and decision-making skills.
- Special events, calendar management, travel arrangements coordination and
planning expertise.
- Intermediate skills in Microsoft Word, Excel, PowerPoint, Access, Visio
and Outlook. Word Perfect 10, QuickBooks, On Base Thick Client. Quickly
learn new computer programs.
- Bilingual English-Spanish. Knowledge of French and German
PROFESSIONAL EXPERIENCE
Executive Assistant - April 2006 up to date.
PepsiCo - Latin America Beverages (Deerfield Beach, Florida) LA
Headquarters
Ultimate Staffing Co.
January 2008 - up to date
Executive Assistant to the Sales/Operations Director, IT CIO and team.
- Manage calendar and travel itineraries for Executives.
- Make arrangements for meetings and events, travel logistics, use of
conference rooms or outside facilities, ensuring highest satisfaction
and accomplishment within the budget.
- Obtain travel and vacation schedules from direct reports. Update team
calendars.
- Communicate with the international field offices and arrange
conference calls and video conference/telepresence.
- Built and maintained all bottlers training and reference materials in
the company's extranet, continuous follow up. Bottlers and suppliers
liaison and assistance.
- KPI's reports, gathering and compiling data on time from all bottlers
and confirming with them the consistency and accuracy of the data for
better results.
- Reading, understanding and reporting data on trade execution audits.
- Department invoice payment process and follow up.
- Budget updating.
- Prepare Travel & Expenses Report and Out of Pocket Expenses.
- Correspondence, CD's recording, Power Point presentations,
translations.
- Complete special assignments and projects as required: equipment
catalog, surveys, reports.
- Help with transition to shared services, supporting with Accounts
Payable process, scanning, revising data, preparing metrics,
calculating monthly accruals.
- Assist Human Resources Department by supporting other department's
assistants while on vacation or on outside meetings
April 2006- December 2007
Part time as Administrative Assistant for the following departments:
Finance, Sales, Operations, Marketing and Front Desk while they were on
vacation or on an outside event.
- Coordinated travel itineraries and managed calendars for the
International team.
- Communicated with the international field offices and arranged conference
calls and video conferences.
- Prepared PowerPoint presentations.
- Prepared Travel & Expense Reports as well as Out of Pocket Expenses.
- Received and screened correspondence, telephone calls and visitors.
- Ordered business cards, office supplies.
- Provided customer service.
Administrative Assistant and Accounts Payable: Mar 2004 - Nov 2005
Pinnacle Engineering and Development, Inc. (Coral Springs, Florida)
Underground Utilities.
- Provided administrative assistance to Company owner: correspondence,
phone calls, prepared reports, scheduled appointments, prepared
meetings.
- Maintained jobs filing.
- Ordered office supplies.
- Coordinated with Field Superintendent: Daily job reports, materials
orders.
- Prepared weekly safety sheets (OSHA).
- Worked directly with vendors.
- Responsible for data entry, field tickets checking, preparation of
purchase orders.
- Handled accounts payable - QuickBooks.
- Supported accounts receivable.
Assistant Manager and Sales Coordinator (Latin American Region): May
2001 - Jan 2004
Velium Scientific, LLC. (Coral Springs, Florida) - Medical Supplies
- Provided assistance to General Manager.
- Responsible for office day-to-day.
- Prepared meetings and scheduled appointments.
- Typed correspondence and maintained files.
- Assisted in bookkeeping.
- Responsible for complete order processing such as, order entry,
scheduling of shipments and invoicing.
- Handled production of brochures and promotional items for Latin American
Market.
- Coordinate all matters of sales for the Latin American distributors.
EDUCATION
Ernst W. Middendorf College - B.A. in International Business - Lima, PERU
References available upon request
Contact this candidate