Customer Service Software
Resume:
Francisco Torres
Norwalk, CA *0650
*****************@*****.***
Objective
Position as Paralegal: Utilizing skills from customer service experience
and educational and work experience in the legal field. Acquired skills,
bilingual and proficient in Microsoft office software along with some light
accounting software such as QuickBooks, and legal software such as Tabs3
and Abacus.
Summary of Qualifications
. Six year's experience in customer service
. Good organizational skills
. Strong people skills and a team player
. Computer literate: Word, Excel, Internet, QuickBooks, Tabs3, Abacus
. Bilingual: Spanish/ English, both written and spoken
. Intern at Norwalk Courthouse Civil Clerk's Office February, 2010-
May, 2010
Work Experience
June 2010 - Present Law offices of Lon B. Isaacson Associates Los
Angeles, CA
Legal Assistant
. Assist in legal work, database management and assist in accounting
o Using Quickbooks software, manage accounts payable
o Using legal software, Tabs3 and Abacus, manage client database
. Scan in daily correspondence
. Assist in office management
. Answer telephones
August 2006 - Present City of Cerritos
Cerritos, CA
Library Page
. Assist in re-shelving books
. Provide customer service
. Assist in setting up events
. Work as cashier in bookstore
November 2005 - August 2006 Impact Events and Displays Murrieta, CA
Demonstrator
. Demonstrate new products
. Received customer feedback
. Customer Service, provided and demonstrated product, answered product
questions
. Occasionally work events sponsored by Ralphs
June 2005 - November 2005 Advantage Sales & Marketing Irvine,
CA
Demonstrator
. Demonstrated new products
. Received customer feedback
. Customer Service, provided and demonstrated product, answered product
questions
Education
California State University Dominguez Hills
January 2011 - Current
Carson, CA
Major: Business Administration- Accounting
Expected Graduation Date: Bachelor's of Science Degree in Accounting in May
2012
Cerritos College
January 2005 - December 2010
Cerritos, CA
Major: General Education and Paralegal Studies
Associate of Arts Degree ABA-Approved Paralegal Studies
Graduation Date: May 2010
Activities:
Since my days usually consist of working full time in the morning and
attending class part time at night, my extracurricular activities have to
stay to a minimum. When I do have free time I love to go to the boxing gym.
I believe boxing helps instill work ethic, discipline, and promotes a
healthy lifestyle.
Contact this candidate