Customer Service Insurance Agent
Resume:
SARAH M BACA
**** ******* *****, **** ** *****
*********@*****.*** 209-***-****
OBJECTIVE
Dental Assistant, Customer Service Representative
CORE COMPETENCIES
Sterilization HIPAA complaint Patient X Rays
Chair side Assisting Impressions/models Patient Vital Signs
Fluoride Treatments Infection Control
HIGHLIGHTS AND QUALIFICATIONS
Expert knowledge and abilities in written communication.
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A patient listener who fully focuses on speakers and understands a variety of accents.
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Organized and detail oriented; knack for understanding procedures and logistics.
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Strong skills in time management, prioritizing tasks, and meeting deadlines.
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RELEVANT EXPERIENCE
Communication and People Skills
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Consistently maintain a positive attitude and enjoy helping people.
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Articulate and very effective working with people of different backgrounds and temperaments.
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Accurately record, remember, and verbally communicate detailed information.
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Exceptional command of the English language with strong written and transcription skills.
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Cooperatively work with others to produce and deliver work.
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ORGANIZATION AND TIME MANAGEMENT
A problem solver who quickly grasps complex situations and turns them into manageable tasks.
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Produce quality work even when under extreme time pressure and deadlines.
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Proven ability to understand and follow complex instructions to successful conclusions.
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Many years of experience successfully managing and organizing personal time and work load.
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Collaborate in teams to produce quality reports.
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TECHNICAL SKILLS
Very accurate and rapid keyboarder, 10 key 60 wpm.
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Experienced in editing and proofreading lengthy documents with focus on word definitions,
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spelling, sentence structure, syntax, and grammar.
Work with technical vocabularies from a variety of fields.
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EDUCATION
National School of Dental Assisting, Stockton California.,
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Dental Assistant, Diploma X ray technician, Certificate, Coronal Polish, Certificate
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UOP of Stockton, Stockton California Coursework includes Science
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Oak Valley High School, Oakdale California GED Diploma
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EXPERIENNCE
2
First Mortgage Corporation Aug 2001 Dec 2002, Customer Service, Loan Processor
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Sprint/Embarq Dec 2002 Jan 2005, Customer Service, Sales, Operator
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Ashland Insurance Jan 2005 Jan 2007 Customer Service, Insurance Agent
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Medford Rehabilitation Jan 2007 Jan 2010 Certified Nursing Aide
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National School of Dental Assisting July 2011 October 2011 & Externship
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3
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