Project Manager Quality Assurance
Resume:
Eugene Bernardo
**************@*********.***
**** ********** **** *** *****, CA 94582
SUMMARY
. Seasoned professional with over 19 years of Information Technology
industry experience providing technical leadership in Fortune 50
environments
. In depth technical experience in analysis, design, programming, testing,
implementation and support
. Strong knowledge of Software Development Life Cycle, Relational Database
Management & Project Management
. Unique combination of analytical and technical skills with excellent
organizational and prioritization abilities
. Excellent Meeting Facilitator, organizing deployment & status calls,
analyzing issues, contingency plans, and interfacing with multiple
groups/organizations to create a solid timelines
TECHNICAL SKILLS
HARDWARE
IBM Mainframe series, IBM AS400 B10/300/640, HP-UNIX, IBM 3090, IBM-PC,
ORACLE RISC 6000
DATABASE
Mainframe DB2, AS400 DB, Foxpro, SQL
PROGRAMMING
VSAM COBOL, DB2/COBOL, COBOL AS400, SAS, JAVA Script, HTML, VSAM, IDCAMS,
JCL/PROCs, RPG, Control Language, Turbo Pascal, Turbo Basic, Clipper,
Assembly Language
OPERATING SYSTEM
MVS/ESA, OS/MVS, OS/400, UNIX, MS Windows, IBM-OS/2, DOS
UTILITIES & METHODOLOGIES
Eclipse, SAS, FILEAID, QMF for WINDOWS, Syncsort, Matrix Job, NDM/FTP,
IBM Utilities, Cron jobs, SQL, VSAM, TSO/ISPF, JCL, XPEDITER, DESIGN/1,
TRACER PRO, SEU, RLU, SDA, DFU, Comparex, SDSF, IOF, DUMPMASTER,
CHAMELEON, AbendAid, Endeavor, Workbench, ChangeMan, BMC Remedy User -
AOTS, OIT, Sharepoint tool, PRISM, ITUP, P8, Six Sigma White Belt
Certification, IT UP Professional Bronze Certification
PROFESSIONAL EXPERIENCE
AT&T Services, Inc., San Ramon, CA
July 2007 to Present
SR Specialist-Application Developer: Deployment/Project Manager - AT&T
Internet & Long Distance Apps
. Facilitate several deployment calls, manage project planning and
coordination of major/bi-monthly, maintenance activities, planned defect,
rapid deployments and infrastructure enhancements
. Produce detailed plans and timeline based on technical requirements,
design and information gathered on all project/release meetings
. Manage communication of various teams such as Production Support,
Development, Quality Assurance, Data Admin and DBAs, Project and Release
Management, SCM, Interfacing External Applications and Vendor teams to
identify and document the specific activities, schedule, problem
scenario, back out plans and communicate to the rest of the organization
. Handle interdependency touchpoints/connectivity/configurations,
coordinating issues identified, monitor progress and facilitates issue
resolution to stay current on status of the product development
. Prepare several required project and program Express One and/or IT
Unified Process documents such as Application Deployment Plan &
Results and Production Request for Change, conduct internal review,
validate checklist and record approvals.
Major Accomplishments:
* Maintained 99% system availability and reduced customer impact during
deployment and maintenance downtime
* Built a well planned and very solid timeline, systematic procedure and
organized deployment for smooth and timely delivery of new products
and services to consumer
* Consistently achieved 100% findings by Serbanes Oxley auditing firm
* Supported hundreds of successful 24 hours round the production
implementation
Eugene Bernardo
AT&T Services, Inc., San Ramon, CA
March 2001 to June 2007
Senior Analysts: Application Developer - Taxes & Surcharges (T&S)
Applications
. Lead Programmer responsible for design planning, creating high level and
detail design,developing, testing, documenting computer programs and
systems support
. Experienced in extraction, analysis, transformation, data mapping,
integration and upload of data to create enterprise reports
. Represented overall integration Enterprise Taxing piece into one
competitive suite; eliminate duplication; leverage existing asset;
support current functions and enhance strategic capabilities.
. Identify current operation procedures and program objectives; evaluating
and implementing user requests for new or modified program; formulating
detailed plan outlining steps for system development using structured
analysis and design.
. Managed team level-4 testing which create/prepares testing environment
such as data manipulation, control job executor for all the jobs that
needs to be processes flow and tested before it gets into production.
Major Accomplishments:
* Recipient of organization discretionary award for exemplary
contribution when acted as Technical Architect of T&S CRIS application
for 3 years when most difficult projects and design enhancements
implemented with no productions issues and failure encountered.
* Main resource for AT&T T&S Enterprise Table Management design and data
inquiries; passed on-going inquiries and audits conducted by
Cities/Counties/State/Federal which proved consistent audit findings
up to the penny differences.
* Successfully turned over T&S Systems and trained T&S off-shore
Programmers and Architects resource in India and received numerous
commendations; leading to hundred thousand dollars yearly savings due
to reduced support hours and made the application off-shored
Systems Integration Solutions, Inc. (SIS), San Francisco, CA August
1996 to February 2001
Assigned to AT&T Services, Inc., San Ramon, CA
Senior Analysts: Application Developer - Unit Pricing,
Aggregation/Discounting Applications
. Supported Unit Pricing application development responsible for pricing of
all goods for customer billing; convert AMA to LASR record; processed in-
collect files; calculate mileage; routes records to corresponding billing
stream and rates intra-LATA calls.
. Developed Aggregation and Discounting processes geared to create the
billing charges, discounts and IIRs that will appear on the customers'
bills. Provided Revenue Accounting with the revenues billed.
. Assigned as one of the team participants on a bi-monthly NPA split
conversion which supported emergency or temporary changes to production
that could not wait until implemented to the customers.
. Resolved production problems in timely manner by implementing ad-hoc
solutions in less than 24 hours while delivering high quality, low system-
malfunction rate.
Major Accomplishments:
* Act as subject matter expert on behalf of the team and on loan to
several other applications such Enhance CRIS, Conversion Team,
Accounting Team to provide development and testing assistance which
lead to the offer of a permanent employment.
Maritime Systems Corporation, Makati, Philippines
July 1991 to June 1996
Senior Analysts: Application/Systems Engineer - Shipping Network, Freight &
General Control Systems
. Developed Network/Container/General Master Systems among Southeast Asian
based Shipping Industry.
. Functioned as project leader in the analysis, application program
development, system testing, documentation, program maintenance, database
design and client support of shipping and other business applications
such as Seaman Manning System, Inventory Control System and Payroll
System.
. Setup systems communication within local, wide area network and an
international branch interconnect including line handshake and live
transmission of actual system product.
. Trained Systems User's on both software and hardware products for clients
in Japan, Malaysia, Singapore, Thailand, Indonesia and Philippines.
Major Accomplishments:
* Company's representative to major clients in Asian countries for
implementing in-house developed software that closed major deals and
increase revenue earnings.
EDUCATION
Adamson University, Manila Philippines
B.S. COMPUTER ENGINEERING
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