DANIEL J. CHAMBERS
Houston,Texas 77095
HM: 713-***-**** CELL: 713-***-****
***************@*****.***
OBJECTIVE
An enthusiastic, highly focused and motivated collections/service
professional with 10 years experience in mortgage lending and collections
field with a proven track record in delinquent account recovery seeking a
challenging career with a company that provides stability and ample
opportunity for advancement.
WORK OF EXPERIENCE
June 2007- Present Litton Loan Servicing LP Houston, Texas
Loss Mitigation Specialist
. Reviewed each account's financial hardship, including detailed pay
history and EI score to determine financial capacity and commitment of each
account holder.
. Provided customized solutions in order to provide the right solution
for homeowners.
. Worked with attorneys, realtors, 3rd party agencies, and foreclosure
vendors to assure fees/costs, timelines and guidelines are handled
appropriately and in a timely manner.
. Specialized in short sales, modifications, and settlements, deed in
lieus.
OTHER DUTIES INCLUED THE FOLLOWING:
1. Reviewing all financial income and documents, along with requested
missing or incomplete documents.
2. Verifying all information received and calculating interest rates,
per diem, interest, taxes and insurance payments, some underwriting..
3. Working with Investor and getting approval on modification
guidelines, interest rates and other stipulations.
October 2001-June 2007 Litton Loan Servicing LP Houston, Texas
Foreclosure Loan Counselor/Charge-Off Specialist
. Reviewed each account's financial hardship, including detailed pay
history and EI score to determine financial capacity and commitment of each
account holder.
. Provided customized solutions in order to provide the right solution
for homeowners.
. Worked with attorneys and foreclosure vendors to assure fees/costs,
timelines and guidelines are handled appropriately and in a timely manner.
. Conducted loan analysis of history, asset attributes, and customer
contact to determine if foreclosure referral was appropriate.
. Provided instructions to attorneys to hold, cancel, postpone or
proceed with foreclosure sales.
. Utilized Skip Tracing tools to drive contact, and reduce delinquency.
. Negotiated and executed short sales and deeds in lieu of foreclosure.
. Decision to charge-off assets, or bid for assets taken to foreclosure
sales.
. Uses various tactful and resourceful approaches to collect delinquent
loans, including contacts by telephone, fax, and mail.
April 1999-July 2001 Countrywide Home Loans Dallas, Texas
Loan Counselor II/Team Lead
. Monitored the quality and accuracy of telephone interactions with
customers from call center representatives.
. Set up Repayment plans and other alternate measures to cure defaults
. Prepared staff schedules for maximum coverage with minimal overtime.
. Worked with attorneys and foreclosure vendors to assure fees/costs,
timelines and guidelines are handled appropriately and in a timely manner.
. Conducted loan analysis of history, asset attributes, and customer
contact to determine if foreclosure referral was appropriate.
. Assisting Supervisors with various tasks and responsibilities.
. Uses various tactful and resourceful approaches to collect delinquent
loans, including contacts by telephone, fax, and mail.
EDUCATION
North Central High School: Lebeau,LA Graduated 05/19/95 (Diploma)