Customer Service Information Technology

Location:

Posted:

July 18, 2011

David Wesley Beavers

Recent Graduate Seeking an Entry-Level Position in an Information Technology Field

*******@*****.***

Technical/computer Skills

Linux, Mac, Windows Operating systems

Hardware and Software Installation

Network TCP/IP Troubleshooting

PC Repair / Diagnostics

Professional Experience

PC Doctors - Main Avenue Scranton, Pa. April 2011 - June 2011

http://www.pcdoctorsinc.com/pc-doctors-scranton.html

PC Doctors, Inc. opened its first location in 2002 with the goal of providing North Eastern PA with quality, affordable, computer repair and

networking services. Our main goal was and still is to provide the greatest service at an affordable price.

Externship

250 hours of externship time completed.

My duties included repairing PC's, running cable, setting up networks, diagnosing and repairing laptops, remote repair and making house

calls to customers.

Education And Training

Central Penn College, July 2011

Anticipated graduation in 2013

Bachelor’s of Science in Information Technology

McCann School of Business and Technology, 2009 - 2011

A.S.B in Network Administration

3.74 GPA

Dean’s list and Honor roll 7 times

Keystone College, 1998 - 1999

Related Coursework

PC Hardware / Software (A+) Managing a Microsoft Windows 2003 Management Principles

Network Environment

PC Operating Systems Installing, Configuring & Administering a Business Communications

Microsoft Windows 2003 Server

Network + Intro to E-Commerce Customer Service

Spreadsheets / Web Development Installing, Configuring & Administering Oral Communication

Windows XP

Extracurricular Activities

Member of the IT Club at McCann School of Business and Technology

Member of the Business Club at McCann School of Business and Technology

References Available Upon Request