Management Assistant

**** **** ***** **, ******, wi *****

715-***-**** ( ********@*******.***

Kelly gordon

objective

To obtain a permanent/long-term position in which I can

utilize my exceptional organizational, time management and

people skills to improve office productivity and efficiency.

Work of experience

08/2010-03/2011 United Cerebral Palsy Madison,

WI

Respite Care Provider

( Responsible for providing care for

individuals with developmental disabilities;

offering relief to family members or caregivers and

allowing them the freedom to work, go to school, or just take a break,

knowing that their family member with a disability is

well cared for and safe.

Respite care may take place in the family's home, in the

provider's home or in the community. Depending on the

individual needs of the person receiving respite

care, this position could include general

supervision, entertaining, feeding, dressing, personal care and

behavior support. Respite Care Providers are responsible for

maintaining appropriate interactions with people

with disabilities.

10/2009-03/2010 GeminiCares, Inc. Washburn,

WI

Liaison Supervisor Assistant

Responsible for management/supervision of Home Health Care

throughout Bayfield County, Ashland and other surrounding

areas. Working very closely with general public. Some skills

include; excellent communication skills, both written and

verbal, display and encourage positive team attitude,

exhibiting professionalism with clients, providers and

County/CMO staff, following company regulations and policies

closely, strong leadership qualities, making company

recommendations to Contract Managers, etc. Some duties

include; RECRUITMENT and HIRING: creatively advertising

within set budgets utilizing a variety of resources, document

and screen all phone inquiries for ads, selecting applicants

to interview, running background checks, personal and

professional reference checks, driving records and drug

testing. MANAGEMENT of EMPLOYEES: generating and managing

schedules, on 24/7 on-call status to help employees problem

solve on a daily basis, filling in for call ins when

necessary, etc. TERMINATION of EMPLOYEES: preparing all

relevant paperwork and supporting documentation of

progressive disciplinary process when applicable and document

properly, etc. ASSISTANCE WITH PAYROLL: collect all time

reports from employees, compare and verify time records, etc.

MANAGEMENT DUTIES: supervise direct office staff, administer

appropriate initial training, properly report and document

all on-the job injuries, direct calls to appropriate

personnel, complete annual reviews, keep office supplies

appropriately stocked, communicate and network with peers,

attend seminars, job fairs, and trainings as requested.

10/2006-12/2007 Wisconsin Tele-Relay

Middleton, WI

Communication Assistant

DAILY WORK DUTIES: Relaying phone conversations for deaf,

hard of hearing and speech impaired individuals; answering

calls. Typing skills increased to approximately 120 words per

minute due to a very fast-paced work environment.

08/2005-08/2006 Wisconsin Hyperbarics

Madison, WI

Hyperbaric Technician and Receptionist

DAILY WORK DUTIES: running Hyperbaric Oxygen Therapy

Treatments for individuals with various neurological

disorders, lifting, taking vitals, charting/logging, backup

reception/office work; greeting patients, answering phones,

scheduling, billing, taking payments, mailing, faxing,

copying, filing, etc.

education

2000-2002 Marshall High School Marshall, WI

General Education

2002-2004 MATC Madison, WI

General Education

HSED obtained

Extracurricular activities

Girl's Volleyball

Volunteer work to raise money and awareness for the

importance of Autism Research

REFERENCES

Jody Jeffords, St. Mary's Hospital-608-***-****

Kasee Thies, Dane County Courts-608-***-****

Mandy McFarlane, Fall River Police Dept-608-***-****

Additional information

During the gap in employment, from 12/2007-10/2009, I was

providing assistance/care for an ill relative. And, from

03/2010-08/2010 I was actively looking for employment due to

my last position being only temporary.

Contact this candidate