Customer Service Data Entry
Resume:
Marsha Urizar
Pasadena Ca, *****
*********@*****.***
Dear to whom this may concern,
I am looking for a great job opportunity as basically anything in
Administrative office, with a company that will let me demonstrate my the
skills. I am a highly skilled customer service/clerical/administrative
assistant with substantial experience in the management of large customer
service operations and fulfillment strategies. During the last several
years, I have been providing customer service, clerical and administrative
skills for several interesting companies.
The extent of my knowledge is significant and covers a broad range of
administrative and technical skills In several key areas including
automated phone systems, and a great amount of data entry, multi tasking,
and great customer service skills. Capitalizing on my success, I am seeking
a professional opportunity to leverage my expertise and demonstrate my
experience at a progressive company that is positioned for strong growth.
Enclosed is a resume outlining my qualifications.
A personal interview to discuss the ways in which my skills and abilities
can assist you in achieving your goals would be most appreciated. Please
feel free to contact me directly at any time, Thank you for your
consideration.
Sincerely,
Marsha Urizar
Marsha Urizar
777 e Villa st.
Pasadena Ca, 91101
323-***-**** (cell))
*********@*****.***
Skills and Capabilities :
Microsoft Word/Excel, Lotus 1-2-3, PowerPoint, type 40 WPM, accounts
payable/ accounts receivable, payroll, data entry. Good communication
skills and interpersonal skills. Detail oriented, organized, hardworking
self-starter who is an active and involved team member. Bilingual -
English/Spanish
Work Experience:
Las Best, Los Angeles, CA 2009
Program Worker
This was a child care facility working for LAUSD. Had daily activities with
more then 22 children / class from pre kinder - 6 grade students. Had
monthly and daily reports of all activities planned and done. Had scheduled
times for every activity. Took care of making different activities with
children and all other classes. Dealt with parents everyday. Made sure all
children were safe and went home.
Inner Gardens, Culver City, CA. 2007
- 2008
Receptionist/Administrative
This company was an antiques and landscaping big corporation. Greeted
customers, logged in customer flow, answered incoming calls, ordered
company supplies, handled incoming/outgoing mail, filed, typed labels for
shipments, updated online system daily for new contacts to be added,
checked voicemail box daily for any new company messages, checked faxes
through e-mail, helped with many Office duties and administrative work.
SFI Company, Glendale, CA. 5/07 -
8/07
Customer Service
Working for a big warehouse corporation of religious goods I provided-
Customer Service, answered incoming calls, took phone orders, problem
solved, handled invoices, data entry, worked with UPS and FedEx,
telemarketing, sales, charged customers credit cards over phone and as well
in person.
M & B Medical group, Los Angeles, CA. 5/02 - 2/05
Office Manager/Supervisor
In this medical office I provided-Customer Service, accounts
payable/accounts receivable, payroll, daily high amount of incoming and
outgoing calls, received and delivered any shipments, in charge of all
office supplies and orders, processed invoices, UPS, data entry, greeted
patients, Scheduling appointments, Preparing charts as patients came in,
and other duties as needed.
Michael Levin law, Los Angeles, CA. 5/06 -
5/07
Administrative Clerk
This Law firm is a very big and fast paced firm in Down Town Los Angeles
and the skills i provided- Customer service, filing, data entry, received
and processed cliental information, invoices, office supply UPS orders,
phone orders, typed up monthly reports. Dealt with customers over phone
everyday, updated any new information client might have, kept up to date
with clients, and dealt with any needs the attorneys needed. Very high
quality multi tasking.
Adult Day Health Care Center, Los Angeles, CA. 2006 - 2007
Receptionist
Greeted patients and family members on drop off or pick up, assisted
patients with daily activities, assisted patients with medical needs, typed
up medical reports for each patient, used medical codes daily, pulled out
and prepared medical charts for each patient staying for the day. Sometimes
assisted patients, Dr's, and nurses to help understand what a patient
needed. Great on coping with patients dealing with Alzheimer's disease,
delusion, and many other medical needs.
Education:
Devry University - information technology - computer Training
Eagle Rock High School
References Available upon
Request.
Contact this candidate