Customer Service Sales

Doug Gardner

**** ***** ******

Apt #**F

New York, NY 10128

H- 212-***-****

C- 917-***-****

************@*****.***

A highly talented and accomplished Print Professional.

Summary:

I believe I can lend my expertise to your fine Company. I have been on the

manufacturing side for over 20 years. Able to prepare and deliver

presentations, create proposals, and negotiate costs. Know all the right

vendors in the tri state area. Especially the NYC area. Dealing directly

with the owners. Getting the best quality for the best price, as well as

always on schedule. Extensive background in all facets of the graphic arts

from Large Format, Direct Mail, Sheetfed, and Web Printing. Outstanding in

communications. Managed staffs very well. My goal is to have a happily

working, productive environment. Will be a major asset to your company.

Professional Experience:

DND Media Solutions, INC, 2009 to

Present

New York, NY

President

. Full service Print Brokerage Company. Specializing in Prepress,

Retouching, Sheetfed, Web Printing, and Large Format.

. Hiring only the best vendors for our client base.

. Keeping up to date with all New Print Production Procedures.

. Totally involved from disk to delivery.Responsible for all press

okays. Making sure the quality is top notch. Getting the best price as

well as finishing all jobs on or before schedule.

. Client Base is BBDO, DDB, North Shore Animal League, FEDEX, GE., HBO.

Earth Thebault.

2002 -2009

New York, NY

Sales Executive

. Carried out sales of all printing services. Prepress, Retouching,

Litho, Web, Digital, and Large Format.

. Developed sales strategies, identified clients, and initiated contact.

Prepared and delivered presentations to clients, negotiated

agreements.

. Worked closely with NYC Sales Director to create standard operating

procedures that would help benefit all of our clients.

. Coordinated production and delivery operations with Customer Service

Department.

. Built business up each year. Form 2004 - 2008, was #1 in NYC sales.

. Clients included BBDO, McCann Erickson and others.

Gardner and Associates. New York,

NY 1992 - 2002

Printing Brokerage

Partner

. Founded company that serves as broker between printing companies and

clients.

. Worked very closely with partner's in all aspects of our corporation.

. Held on to our customer base from previous employer.

. Located office space. Hired customer service as well as administrative

staff.

. Worked with clients to determine needs, negotiate contracts, and

outsource project to appropriate printing facility, based on

requirements.

MacNaughton Lithograph. Secaucaus, NJ

1983 - 1992

Large Format Printing

Sales Representative

. Trained over a year in all aspects of printing. Camera, dot etching

(art dept.), stripping, plate making and press.

. Developed client base.

. Prepared and delivered presentations to existing and potential

accounts.

. Negotiated agreements, and ensured highest levels of customer

satisfaction.

Education: American Academy of Dramatic Arts - 1981 -1983

Interests: Golf, Head Coaching Baseball and Soccer

MS Word, Excel, Adobe Photoshop

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