Customer Service Medical
Resume:
Carla Powell
Rocklin, CA. 95677
*-*-******@*********.***
Objective: A rewarding position where my Customer Service experience can
be utilized
to benefit both myself and my employer.
Summary of Qualifications:
. Highly reliable self-start; can be counted on to complete
assignments without supervision
. Skilled in supervisory positions
. Multi-tasking
. Cash Handling experience
. Dependable and conscientious; accurate at detail work
. Exceptionally well organized and highly motivated
Computer Skills
. MS Outlook
. MS Word
Medical Skills
. Front Office Operations
. HIPAA/Law and Ethics
. Familiar with Medical Terminology
. Professional Billing Concepts/Medisoft
. Familiar with ICD-9-CM
. Familiar with CPT codes
. Medical Administrative Essentials
Work History
Recruiter/Receptionist Staff USA, Inc., Rocklin, CA 05/2008-
08/2008
. Recruited medical personnel for correctional institutions
. Made and received calls for open positions
. Searched resumes for qualifications
. Data Entry
Customer Service Portamedic, Sacramento, CA. 07/2007-
12/2007
. Scheduling appointments for life insurance exams
. Problem resolution and follow up
. Multiple phone lines
. In charge of special accounts/wellness clinics
Customer Service Circle K, Rocklin, CA 08/2006-
07/2007
. Assisted Customers with purchases
. Provided Quality customer service
. Trained new employees
. Money handling
Customer Service Pitney Bowes, Roseville, CA 03/2000-
08/2002
. Trained new employees
. Responsible for the timely delivery of customer orders
. Ensured all distribution and customer service ran smoothly
. Employee of the Month
. Award of Excellence in Customer Service
Education:
Medical Coding Tech Skills of Sacramento 2005
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