Customer Service Sales

DAVID ALBERT

** ******* ****, *******, ** *****

516-***-****

E-MAIL: *******@*********.***

OBJECTIVE Seeking a position in sales or customer service, where my extensive experience will be further

developed and utilized. Obtain a position at XYZ Company where I can maximize my management skills, quality

assurance, program development, and training experience.

PROFILE

• Fully committed to providing the highest possible standards of customer service and support

• People oriented; enjoy working directly with customers and the general public

• Strong rapport with customers, extensive skills in management, very professional and reliable

person

PROFESSIONAL EXPERIENCE

1991 - Present Dave’s Dessert’s, Commack, New York

Owner

• Owner/operator of mobile ice cream business

• Excellent rapport with customers and vendors

• Responsible for planning and coordinating new purchases and merchandise

• Responsible for daily sales, customer service, purchasing, and merchandising

• Negotiated contracts and executed orders with suppliers, distributors, and business professionals on

a daily basis

• Maintained and prepared reports for daily, weekly, and quarterly financial

• Duties include: Accounts payable, Accounts receivable, Inventory Control, Purchasing, Scheduling,

Customer Service, Budgeting, Analyzing, and Projecting

2004 - Present Qwik Express Delivery Service, Inc., East Northport, New York

Driver

• Seasonal work as a reliable driver / courier

• Deliver goods on time and in a professional manner

• Sales

2000 – 2003 Internal Revenue Service, Holbrook, NY

Data Entry

• Seasonal work

• Data entry/Customer Service

1996 – 2000 Giant Carpet, Commack, NY

Sales Associate

• Sold carpet and flooring to prospective buyers

• Assisted customers with measurements and estimates

• Performed home measurements on occasion

• Achieved all incentives above and beyond

Assistant Manager

• Responsible for the day-to-day operations

• Assisted in recruiting, hiring, training and development, performance management,

payroll, and schedule workplace scheduling

COMPUTER SKILLS

Proficient in MS Office, Internet, Windows

REFERENCES References available upon request

Contact this candidate