Charles B. Osgood Jr.
Wilmington, MA 01887
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Mobile: 978-***-****
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SUMMARY: Software Configuration Management Manager/Test Engineer with extensive Capability
Maturity Model Integration (CMMI), Software Configuration Management and Software
Testing experience. Key contributor to several DOD and State and Local Government
projects. Strong organizational skills. Possess current Secret Security Clearance.
EDUCATION: BS: Physical Education, University of Massachusetts, Amherst, MA. 1976
BSBA: Management Information Systems, Northeastern University, Boston, MA 1992
EXPERIENCE: Dynamics Research Corporation. (DRC), Andover, Massachusetts 1979-2010. Key
contributor to several DOD and State and Local Government projects. Personally
responsible, as member of, Configuration Management and Test, Process Improvement
Teams, to achieving CMM and CMMI Level 2 and 3 ratings.
Test Engineer/Software Support Specialist/Configuration Manager 2001-2010
Test Engineer:
Produced accurate, complete, consistent, and timely test objectives/procedures and Web-
Based On-Line Help for software applications by analyzing product requirements and
design specifications and then verifying that the product functionality meets the software
requirements. Key contributor to achieving CMM, CMMI Level 2 and 3 ratings as
member of Test Functional Area Team.
• Reviewed software documents and attended system and software requirements
and design reviews for the required Communications and Information Systems
Requirements Documents (CSRDs) to determine which applications to test and
which databases and servers to use to perform testing.
• Wrote detailed test objectives and procedures based on
requirement and design reviews
• Executed test procedures to verify that the system functions are in compliance
with the software and system requirements. Executed procedures constructed to
demonstrate the system performs as designed. In addition verified that existing
functionality is not compromised by the changes introduced to the system.
• Captured and documented test results and created Test
Records which contain the build identifying information, status of each test step at
completion (either pass or fail), defects found, actual results, and test environment
information.
• Conducted test results reviews.
• Responded to Customer Acceptance Testing (CAT)/Software Problem
Reports/Customer Deficiency Reports by detailing when and how Software
Problem Reports or Deficiency Reports discovered during Customer Acceptance
Test or Production will be re-tested and validated and product subsequently
released
• Regression tested applications using Rational Robot.
Software Support Specialist:
• Perform software builds using Microsoft Team Foundation Server for in-
house testing and for releases to CAT lab.
• Installed all in-house software builds on local servers.
• Generate the Software Version Description (SVD) which identifies and
describes the software components that comprise the system(s) under test and
reflects the current CAT versions of the software contained in the source and
object code libraries.
Configuration Management
Software Configuration Management Manager for several Air Force projects. Key contributor
to achieving CMM, CMMI Level 2 and 3 ratings as member of Configuration
Management Functional Area Team.
• Implemented approved Configuration Management practices throughout the
project life cycle.
• Established the project repository (processMax3) for storing configuration
items/units and their associated Configuration Management records.
• Identified, controlled, and made available selected work products, including
externally deliverable software products and designated internal software work
products
• Controlled changes to the identified work products and audited the project
baselines at selected milestones.
• Informed affected groups and individuals of the status and content of the project
baselines at Software Configuration Control Board and milestone meetings.
• Built and tested product(s) incrementally and maintained records for the build
process.
Additional Responsibilities:
• Functional area representative for Configuration Management and Test
for the Standard CMMI Appraisal Method for Process Improvement (SCAMPI)
interviews. Achieved CMMI Level 3 rating.
• Identified work products to be peer reviewed and conducted peer reviews
as a trained Peer Review Leader to verify work products met their specified
requirements and criteria.
• Maintained test databases and servers.
Dynamics Research Corporation. – Andover, MA 1996-2001
Data Analyst
• Performed software testing and provided customer support for the New
Hampshire Bridges System; a federally compliant case management system that
facilitates the delivery of human services to families, children, and their
communities.
• Participated in the development of test descriptions and test procedures for system
integration, acceptance and regression tests
• Developed and executed test scripts with the automated test tool Rational Suite
Enterprise/Rational Robot.
• Conducted post-unit, system integration, and user acceptance tests.
• Provided on-site customer support immediately following system implementation.
Dynamics Research Corporation. – Andover, MA 1985-1996
Senior Data Base Administrator
• Performed contract testing and analysis of the design and operational use of
submarine inertial navigation instruments for the Department of the Navy as a
Senior Database Administrator in an independent test laboratory.
• Planned, developed and administered the input, operations and maintenance of
inertial navigation data contained in the information system to support both a
program office and department.
• Ensured department security by continuing to successfully implement added
requirements placed upon the group by Defense Investigation Services (DIS)
representatives.
Dynamics Research Corporation. – Andover, MA 1979-1985
Data Base Administrator
• Assigned and monitored the work of four data technicians.
• Prepared and evaluated various special data studies, statistical
calculations/analyses and other related technical data.
TECHNICAL
SUMMARY: SOFTWARE: Windows XP Professional, MS Office 2003, MS Office 2007, Doc-to-
Help, Microsoft Visual Sourcesafe, Microsoft Team Foundation Server, Microsoft SQL
Server, Oracle SQL Developer, Adobe Acrobat, Visual Slick Edit, Snag-it, Rational Suite
Enterprise/Rational Robot, processMax3
HARDWARE: IBM-compatible personal computer.