Engineer Quality Assurance

Shakila Tajuddin

Email: **.******@*****.***

Ph: 201-***-****

Work Status: Citizen

Objective:

To obtain a challenging assignment in a progressive, challenging

environment as QA Tester/Analyst, utilizing my skills in an organization,

where my knowledge acquired with experience will enhance my career and be

useful for the company.

Summary:

. 12 years of solid experience in Quality Assurance, Verification /

Validation of Requirements and Applications.

. Good experience with SDLC process and QA cycle that includes Reviews,

Requirement Management, Software metrics, Test plans, Test designs and

cases.

. Created Test Plans and written and maintained test cases for -

Functional, Integration, Regression, Load, System Testing and

Acceptance testing, as well as for 3rd Party Integration End to End

testing, also good at 508 compliance testing. Developed and

Implemented Automated Test suites for functional and load testing,

which include features like Data Driven, Database Checks & Batch

Processing.

. Knowledge in testing of various applications developed in Java, EJB,

JSP, Visual basic, ASP, .NET, XML, SOA Web Services and Data

warehouse. Also tested web services, Financial, ERP, COTS, CMS, Legal

and HR related applications.

. Tested back-end Databases on Oracle, Microsoft SQL Server, Sybase,

Netezza and Microsoft Access using SQL and PL/SQL. Expertise in

testing on all platforms including Windows, MAC, UNIX, LINUX.

. Strong UNIX knowledge, worked on some of the complicated Unix & Linux

Systems, Capable of writing Scripts to automate systems.

. Worked on automated test tools - Win Runner, QTP, and Load Runner,

Selenium, Test Director, Quality Center and DWR-ETL tools such as Ab

Initio.

. Effectively used defect tracking tools and provided accurate reports.

. Good experience with SOX compliance, maintained Sox Documents

repository & conducted monthly internal Sox audits for QA Teams

. Motivated learner and believer of continuous improvement had obtained

multiple certifications related to the field.

. Excellent organizational and communication skills, both oral and

written. Self-motivated, with attention to detail, willing to assume

responsibilities, would work independently or work within a team

Educational Qualifications:

. BS Engineering (Electronics and Instrumentation) - Govt.College of

engineering, Coimbatore, India.

. Masters in Business Administration - Madras university, India.

Certifications:

. Microsoft Certified Solution Developer (MCSD)

. Diploma in RDBMS - Oracle/ SQL/ Forms

. WEBOGIC Certification

. Abinitio11.9.5 Certification

. Shell Scripting Certification.

Technical Skills:

Operating UNIX, LINUX, MAC, Windows, DOS

Systems

Languages Visual Basic, PLSQL, SQL plus, C, C++, shell scripts, HTML /

XML

Tested Java, J2EE, EJB, JSP, Adobe Flash, Web services, Web logic,

Technology CMS, ERP, Data warehouse, ETL, Business Objects, Ab Initio,

SAP Integration, COTS.

Databases Oracle 7.x, 8.1.7, 10, & Oracle 11g, PL SQL, SQL Server

7.0/6.5, MS Access, Sybase 11.0 and Netezza

Versioning Tools PVCS, CVS, Subversion, Rational Clear Case.

Testing Tools QTP8.0, Win Runner 6/7, Test Director 6/7.5,Selenium,

Mercury Quality Center, Share Point, Nagios, Zenos,

Abinitio11.9.5 and Load Runner 7.6

Bug Reporting Mercury quality center, Test Director 7.5, Rational Quality

Tools Manager, BLT, JIRA & Share Point.

Other Tools Callidus, AbInitio, SOAP UI, Wiki confluence, Microsoft

Share Point, Law manager, Imanage, EZ Publish, Gartner

Prosight.

Servers Web Logic 6.1- 9.0, .Net. Apache 1.3.20, Apache Tomcat, AOL

server and IIS 5.0

Utilities DB Artisan, TOAD, SQL Developer, SQL Loader, SQL*Plus, SQL

query manager, PUTTY, Win SCP.

Browsers IE, Netscape, Mozilla Firefox, Safari, AOL and Mobile

browsers for IPod, Android and Blackberries.

Development Agile, TDD & Waterfall

Methodology

Employment History:

Employer: Dovel Technologies Client: CACI

Nov 2010 - Feb 2011

Role: Sr. QA engineer

Project: VIPS

VIPS - Virtual Interactive Processing System is an application being

developed by CACI to support the U.S. Military Entrance Processing Command.

One of the most advanced, service-oriented, open architecture-based systems

in the federal government, the VIPS will modernize and automate the

infrastructure used to qualify, evaluate and process applicants for the

uniformed services, Coast Guard and National Guard. Once implemented, the

VIPS paper-free system will make recruiting processes more responsive,

flexible and efficient, and ultimately will reduce the cycle time to induct

enlistees saving millions of dollars annually.

Responsibilities:

. Participate in reviews and meetings, Work with cross-functional groups

to ensure requirements are met.

. Create test plans, test cases and provide estimates.

. Create test scripts for SOAP UI to test web services, create test

scripts for iTKO LISA for functional testing.

. Maintain test scripts and test cases in share point.

. Conduct functional, regression, system testing, browser compatibility

testing, 508 compliance testing and load testing.

. Log bugs in SharePoint and tracking bugs, updating statuses and

closing the bugs.

. Support UAT

. Conduct Load testing and provide necessary reports to the team.

. Work with software development, operations management and end users to

test and document new products and product enhancements.

. Hands on testing of systems and processes prior to release.

. Provide Weekly status and Provide demo of new tools. Provide

production support during deployment

Environment: CMM level3, iTKO LISA, Sharepoint, SOAP UI, Java, Oracle,

Weblogic.

Employer : REI Systems,Herndon

June 2010 - Oct 2010

Role: Sr. QA Engineer, Responsible for creating test cases and test plans

and executing functional, integration, system testing, load testing and 508

compliance testing to make sure the product meets the requirements.

Currently testing the application called "Fedspace" which is a social

networking platform being developed for all the federal employees to

collaborate, communicate & participate within fedspace. This is being

developed for GSA.

Day to Day Tasks include the following

. Participate in reviews and meetings to understand the requirements,

Validate Requirements.

. Provide estimates within agile time frame - usually 2 weeks delivery.

. Write test cases and test plans, maintain them in share Point. Create

QA related documents in Wiki.

. Evaluate open source automated tools and give feed back to

management.

. Conduct Smoke testing of the builds; create Functional and regression

test cases using selenium.

. Conduct functional, regression, system testing, browser compatibility

testing, 508 compliance testing and load testing.

. Logging bugs in JIRA and tracking bugs, updating statuses and closing

the bugs.

. Support UAT

. Conduct Load testing and provide necessary reports to the team.

. Work with software development, operations management and end users

to test and document new products and product enhancements.

. Hands on testing of systems and processes prior to release.

. Work with cross-functional groups to ensure requirements are met.

. Help drive testing process to reduce errors and ensure products are

delivered accurately and in a timely manner.

. Build automated test scripts using Selenium during functional

testing.

. Provide Weekly status and Provide demo of new tools that I am using

for my project .Provide Overview and demo of projects that I am

currently working on to make sure the entire QA understand each

other's project.

. Provide production support during deployment.

Environment: LAMP (Linux, Apache, My Sql and PHP), Drupal platform, Share

point, JIRA, QTP, Load runner, J-Meter and selenium.

Client: Pivotal, Sterling, VA

July 2009- April 2010

Role: Lead QA Engineer

Responsible for quality assurance testing team on multiple Client

Solutions. I worked as a Lead QA Engineer for www.Neustar.biz website re-

design and Content Management System Implementation. Currently working on

Neustar's E-Commerce Implementation for Ultra DNS product suite.

. Worked with the Project management team and end users to help gather

requirements, participated in Requirement and design reviews, verified

and maintained all the documents.

. Set Up Test data and created a checklist to set up QA Environment.

. Created user Accounts, set up work flows, set up Cron Jobs, set up Log

URLs and setup email notifications.

. Created Test Strategy Document and conducted reviews to get final

approval and maintained the same.

. Created Test cases to cover all the requirements and generated

requirement matrix and mapped the test cases with requirements.

Utilized the tool Quality center to upload and maintain all the test

cases.

. Maintained all the project related documents, schedules in Wiki.

. Created automated scripts for regression testing and Load testing.

. Executed function, regression, Load and System test cases and logged

bugs in Quality Center.

. Conducted daily Bug review meetings and sent status reports everyday

during execution phase.

. Provided UAT support and helped them log and track bugs and conduct

reviews.

. Provided Production support during production release.

Environment: PHP 5.2.10, My SQL 5.0, CMS, EZ Publish 4.1, UNIX, Automated

tools-QTP and Load Runner, Net Cool, Nagios, Quality Center, Windows XP&

Wiki.

Employer: Tekshef, VA

May 2008-June 2009

Role: QA Specialist

Worked as a QA specialist for the project Office of Head Start Monitoring

System (OHSMS). OHSMS is used by federal staff and review teams to support

on site review activities and to track corrective actions. OHSMS consists

of the following two main components: OHSMS website and OHSMS standalone.

. Participated in Requirements, Design Reviews. Conducted Reviews for

Test Plan and test cases.

. Setup test environment and test data.

. Provided QA estimate for Functional, regression and System Integration

Testing.

. Provided Co-ordination with clients and external systems to setup and

conduct end to end testing.

. Maintained traceability matrix and tracked builds.

. Accepted builds based on the QA checklist and followed QA process to

log bugs, write test cases and clear builds

. Used SharePoint to Log bugs and maintain test cases.

. Performed functional, regression, System Integration and Database

checks to test the OHSMS website and Standalone application.

. Conducted UAT testing with end clients.

. Conducted End to End testing with Third party companies.

. Provided support during UAT & production installation by doing post

verification tests.

Environment: windows XP, Vista, SQL server, Share Point, SOAP UI, Web

Services.NET Framework, Tools: Rational Quality Manager & Selenium.

AOL, VA

August 2004- December 2007

Role: Sr. Software QA Engineer/ Lead

Responsible for testing and certifying applications developed for ERP, Data

warehouse and Ad Systems.

As a Lead Senior Software QA Engineer involved in the life cycle testing

for the following applications:

1. Quality Center (QC) and Bug Logging and Tracking (BLT) Tool

Administration, WebTrak, CM QA and Remedy Tools:

. Developed QC Standards, workflow and customization documents.

. Customized Requirement, Defect and Dashboard Modules of QC.

. Conducted training session on QC and BLT standards, test

methodology, test environment and life cycle testing for

onshore and offshore TCS and Infosys contractors.

. Trained testers and contractor on how to use the test tools:

WebTrak, CM QA & Remedy.

. Created users, projects, system, and subsystem and test lab in QC.

. Monitored reviewed activities in QC and ran reports on requirement

coverage, test execution status, defect per project and defect

status on daily basis.

2. Data Warehouse- Third Party Impressions: ETL project developed to

receive and download daily usage records from Atlas and Advertising.com

(Ad.com), along with weekly feed from Double Click. These feeds were

loaded into tables in the Advertising Systems usage data warehouse

(ADSRPT).

. Created SOX guideline documents, QAR check list document and

trained/mentored offshore team in India on QA practices and

procedures and tools such as BLT, Webtrak and Quality center.

. Created Test documents to verify Business Object Reports. Provided

BLT report on bug status and communicated the same with

development, operations, product, and project and QA management.

. Participated in Requirement Analysis, Data Analysis, Database

Design/Modeling sessions and created Test cases and other test

documents to verify the requirements.

. Created Test Strategy Document and facilitated reviews.

. Used Extensive SQL queries, constructed PL/SQL to perform back end

Database Testing in Oracle data ware house environment.

. Conducted UAT sessions with end users.

. Worked extensively on UNIX environment to transfer QAR from

development to test environment, linked binaries to the latest

versions taken from every new build, bounced the appropriate

servers to pick up the latest version of the binary and deployed

builds in UNIX boxes

. Executed UNIX Shell Scripts to move code from build to test

directory, to run AutoSys jobs and manage server functions, tested

functionalities using Abinitio.

Environment: UNIX, Abinitio, Oracle 11g, Netezza, Quality center, BLT, BO

and Webtrak.

3. KW: Moves: This is an ERP application created for facilities center

which was initially written in Cold Fusion. The goal of this project was

to rewrite the application in Java. It also involved data migration from

MYSQL to Sybase.

. Analyzed system requirements and developed test plans for

Functional, Regression, database and GUI testing. Developed test

cases, executed test sets and reported test results using Quality

Center. Used Webtrak and CVS to update QARS (Quality Assurance

request) and move builds.

. Installed and configured Web Logic Server, JDBC connection pools on

UNIX, Linux and Windows.

. Developed Shell Scripts to query from Sybase database to ease the

testing.

. Performed back end testing using SQL queries on MySQL and Oracle to

validate the data migration. Manually tested the application for

Functional and Regression Testing.

. Logged the bugs in a AOL proprietary tool BLT (Bug Logging and

Tracking)

. Executed manual test scripts and verified results with actual

results.

Environment: Java, J2EE, JDBC, Struts, Web Logic Server 8, Oracle, DB

Artisan, MySQL, Clear Quest, Clear case, webtrak, UNIX.

4. Case and Matter Management (CMM): This is a Legal Department information

management tool to manage corporate legal resources. CMM is made up of

customizing and integrating several COTS products including Thompson's

Law manager, Interwoven's Imanage, Datacert's AIMS, SAP and Microsoft's

exchange server.

. Thoroughly tested software applications in a highly complex windows

distributed client/server environment.

. Responsible for writing test plans, documenting bugs, and

communicating with Development, Operations, and Product Management.

. Analyzed PRD (Product Requirement), TRD (Technical Requirement),

SDD (Software design) and prepared TSD (Test Strategy) and Test

Case documents.

. Performed Functional, regression and database testing

. Document bugs using Bug track (BLT)-AOL proprietary tool.

Environment/ Tools: Windows NT/2k, IIS, SQL server, BLT, Webtrak, QTP,

Load Runner and Quality center.

5. Double Click: The project was to implement the new ad delivery process

and focuses on the system integration needs between AOL and ad technology

named Double Click. Tested the application Accounting Revenue Management

system (ARMS) for the new interface developed between ARMS and Double

click.

. Involved in the PRD (Project review), TRD (Technical Requirements),

and SDD (System design) meetings. Reviewed the documents, created

TSD (Test Strategy) and test cases in Quality center.

. Performed Functional, regression, database and system testing of

double click applications and used

. AOL's proprietary tools Webtrak, BLT to track QARS (Quality

assurance requests) and log bugs.

. Provided support to UAT by providing Environment setup, test data

creation, Application walk through to End users and UAT bug logging

Environment: Java, J2EE, Weblogic 8.0, Sybase, UNIX, Quality Center,

webtrak, Load Runner and BLT.

6. Application Portfolio Management (APM): Application Portfolio Management

(APM) is an inventory of all AOL applications. AOL engaged ProSight

(COTS) as application portfolio management tool for implementation. Over

600 BT applications were identified and profiled with 75 attributes into

Prosight.

. Involved in the PRD (Project review), TRD (Technical Requirements),

and SDD (System design) meetings. Reviewed the documents, created

TSD (Test Strategy) and test cases in Quality center.

. Performed Functional, regression and system testing of APM prosight

with team play (Project management / time management tool).

. Created and maintained SOX documents for audits.

. Provided UAT support.

Environment: Windows NT/2k, Windows server 2000, IIS, SQL server, Quality

center, Remedy Webtrak, BLT.

7. Callidus Truecomp: Truecomp is a tool used by AOL to calculate the

payout and compensations for call center employees. AOL engaged callidus

to implement truecomp to manage call center employees payout.

. Involved in the PRD (Project review), TRD (Technical Requirements),

and SDD (System design) meetings. Reviewed the documents, created

TSD (Test Strategy) and test cases in Quality center

. Created test data, performed manual and automated testing using

QTP.

. Logged Bugs in BLT and provided daily status reports to team

members.

. Provided UAT support.

Environment: Java, J2EE, UNIX, web logic 6.0, Oracle, Quality center, win

runner, Remedy webtrak and BLT

Software Technical Services, Malaysia

Jan 2000 - August 2000

Role: QA Engineer

School Management Information System was developed to automate all the

activities involved in managing an educational institute right from

registration to graduation.

. Designed test cases for functional and regression testing.

. Participated in planning sessions and helped to organize the

strategies for creating test scripts. Based on the test cases and test

plans given, I have tested the application.

. Involved in unit testing and system integration testing based on the

test cases.

. Managed testing teams through the life of testing engagements.

Environment: Windows NT4.0, Visual basic 6.0, SQL server 6.5, UNIX, and

SQL.

Pronet Systems Ltd, Chennai, India.

April 1998 TO Dec 1999

Role QA Tester

Customer Relationship Management application allows users to search

customers, Orders. Based on the information given by customers (First Name,

Last Name, Zip etc.). It provides promotions, documents, correspondence,

catalogs, sweeps/contests and escalations. The system will enable the users

to check when the order has been shipped, cancelled, backordered and on

hold.

. Involved in analysis and study of functional specifications to prepare

test cases, test plans and understands the functionality of the

system.

. Executed test cases for functional, regression and logged bugs in

Excel and tracked the same.

Environment: VB, Oracle 7i, Developer2000, Crystal Reports 6.0, UNIX, and

SQL.

Contact this candidate