Customer Service Front Desk

Marquita N Fulcher

*.********.****@*****.*** **** Power Ave #9 Pittsburg Ca.94565 925-***-****

Customer Service Representive

Highlights of Characteristics

• Honest and dependable individual who works hard in doing the best job possible.

• Friendly and outgoing with outstanding customer service and public relation skills.

• Ability to learn and progress quickly. Enjoy being involed in team projects, working directly with others.

Skills

• Knowlegeable in microsoft word,excel,power point and word perpect and internet.

• Can handle mutiple phone lines,strong commutication skills. Data entry,typing letters and 10-

key,flexibliy and loyal.

• Skilled in handling childern and the elderly with patience at encouraging others and developing rapport.

Work Experience

Building Inspection Martinez,Ca

Amidinstrative/Front Desk 08-2010/10-2010

Worked front desk provied customer service.Take in-bound out-bound calls,directed callers to thire desired.Book

keeping as weel purging,filing,scanning,copy wirting .Set appointments for inspections and provied help with

permits.Deliver permits and assits clients with answers to there questions.

Five Star Cleaners San Pablo, Ca

Office Assistant Clerical Position 06 -2010/08-2010

Directed calls to thire destination,took telephone messages by recording

names,time of call,nature of business and name of person called upon,filed

important documents,took inbound outbound calls.Provied customer service,collected on delinquent accounts,manual

payments,monitored the drivers routes and drops,and hours for paychecks.

Rebecca Goliday Bay point, Ca

Personal inhome care health aid 10/2005-04/2008

Performed health-care related tasks,such as monitoring vital signs and medication,under the direction of register

nurse and physiotherapists.Transported clients to locations outside the home,such as to physicians offices and on

outings.administered bedside and personal care,ambulation and personal hygiene assistance.provided meals cleaned

paid bills before my shift was over.

Check Care Systems Concord.Ca

Collector 09/2006-02/2007

Collected on delinquent accounts turned over to company with intent foe final collection of debt.Arranged for debts

repayment and established payment schedules,based on customers financial situations.Located and monitored overdue

accounts,using computers and a variety of automated systems.took inbound outbound calls.

Marquita N Fulcher

*.********.****@*****.*** 1006 Power Ave #9 Pittsburg Ca.94565 925-***-****

Education and Training and References are available upon request

Contact this candidate