Customer Service Administrative Assistant

Kimberly R. Smith

***** * ******* ***

Ripon CA *5366

Home: 209-***-**** . Cell: 510-***-****

OBJECTIVE:

To secure a position in a well-managed, reputable organization with a

strong foundation where I can utilize the skills I have obtained through

previous work experience.

EDUCATION:

Chabot College . Hayward, CA

General Education

SKILLS AND QUALIFICATIONS:

Microsoft Office Software Multi Phone Lines

Typing- 50 wpm 10-Key Data Entry

EXPERIENCE:

DeLite Caf . Manteca, California 2010-

Present

Cashier(Waitress

Greet customers as Hostess

Provide quality customer service as Waitress

Perform cashier duties

Run daily report to close out and balance cash register at end of day

Maintain cleanliness of restaurant

Stock new inventory

Typed and maintain updates for menu's

Edwin Hawkins Productions

2008-2010

Administrative Assistant

Manage incoming calls

Distribution of mail, letters, faxes, courier documents as required

Receiving and sending mail, letters, faxes, courier documents as

required

Make flight and hotel reservations

Compose letters and memos

Data Entry

Mervyn's Headquarters . Hayward, California

1999-2008

Divisional Ad Coordinator

Provided superior customer service to internal and external clients

Maintained pricing database with regular required updates

Reviewed upcoming ads for accuracy and photo verification

Provided proofing to management for approval of final release

Distribution of ads to buyers and analysts

Training coordinator for buyers

Merchandise Coordinator Support - SWAT

Data entry for Buyers set-up

Maintained Vendor Database

Disbursement of Purchase orders

Purchase Order Management

Tracked Buyers Purchase Orders

Researched and resolved Vendor issues

Tracked Purchase orders until received at distribution centers

Managed all reporting concerning purchase orders

Reserve Clerical

Prepared paperwork for shipping of merchandise

Created and maintained inventory reporting records

Maintained distribution center overstock records

Assisted management with distribution center inventory

References Available Upon Request

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