Betty Ann Mullins
Current Address Address in Florida
Estancias de San Fernando 605 N. Riverside
Drive
* **. *** ******* *****, Florida
Carolina, Puerto Rico 00985 954-***-**** cell
phone
787-***-**** **********@*****.***
Career Objective- A challenging career in Human Resources -Labor Relations
Administration
Summary- Responsible, ethical, self-motivated and active person with
excellent interpersonal and communication skills having experience for more
than 20 years in government human resources, labor relations management,
arbitration, mediation and negotiation of collective bargaining agreements.
Experience working in tense situations under pressure, setting priorities
and working with persons of different backgrounds.
Professional Experience
Department of Labor Puerto Rico
Arbitrator-Mediator
1988 to present
-Contract Negotiation and Compliance-Organizational and Strategic Planning-
Management
-Detail Oriented, adherence to deadlines and budget
-ADR Specialist- resolution of all kind of conflicts in the public and
private sector by emitting decisions that requires great knowledge and
skills in personnel and labor relations administration, risk management and
collective bargaining agreements.
-Establish a relationship with staff members; interact with employers from
different government agencies and employers of the private sector and union
representatives
-Mediate and design agreements and developed recommendations
-Provide assistance in planning, implementation in policy formation and
dissemination.
-Generate reports, analyzed labor and economic data
-Staff Training and Development
-Written and Oral Communication Skills English and Spanish
-Expertise in Personnel Administration
-Expertise in legal administrative proceedings
-Proven leadership and managerial skills
-Knowledge and application of State and Federal Labor Law and Regulations
-1987-Atty. Jorge Jim nez
General Legal Office Work
IBM Bldg., Hato Rey, Puerto Rico 00918
Functions-Legal Administrative Office Work-preparing and filing legal
documents in different courts in Puerto Rico and doing all type of legal
administrative office work and other duties as requested.
1979-1987
Fiddler, Gonz lez & Rodr guez Lawfirm
Hato Rey, Puerto Rico
Functions- Legal Administrative Office Work-(while studying in college)
- link between the lawyers, clientele and employees
-Doing multiple tasks in fast pace environment such as answering multiple
phone lines, greeting clients, receiving and sorting mail preparing legal
documents to be filed in Court. I had to do
-Exhibit a professional appearance attitude and demeanor, possessing strong
verbal and written communication skills in Spanish as in English. I gave
support to other fellow employees in different areas and departments such
as the Accounting Department and realized duties as assigned.
Educational Qualifications
BA Interamerican University
San Juan, Puerto Rico
Masters Labor Relations
Interamerican University
San Juan, Puerto Rico
Continous Education Courses & Training Credits
-Interamerican University School of Law
-DOL of Puerto Rico
-Labor Relations Practitioners of PR
-OCALARH- Government Human Resources Center
-World Mediation Forum-Argentina
-Society for Human Resources Management
-Puerto Rico Bar Association
-Government Ethics Office of PR
-Conflict Resolution Center PR
-Special Commission International Congress of ADR
-OSHA
-Superior Education Institute
-Chamber of Commerce Argentina
-Peak Performers of PR
- National Academy of Arbitrators
Certificates
Supreme Court of Puerto Rico
Arbitrator-A-053
Neutral Evaluator- E-0062
Mediator M-301
References upon request