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Sarah McCann Cell: 303-***-**** abg4h6@r.postjobfree.com

Graphic Designer with experience in Prepress, Print Production and Print Shop Management. Contains the ability

to work well with tight deadlines and under little supervision. Excellent customer service skills. Very dependable,

honest and consistent with all work that needs to be done. Programs used:

Adobe Illustrator CorelDraw Corel Painter

Adobe Photoshop Corel PhotoPaint Microsoft Word

Adobe InDesign Corel VideoStudio Adobe Acrobat

Education

Graphic Design College Diploma, 2002-2005

Bealart, Special Art Diploma, 2000-2002

High School Diploma, 1995-2000

Professional Experience

OFFICE DEPOT – Westminster, CO

Department Manager, 2009-Present

Worked as the Front End Manager to handle Customer Service in addition to managing the Copy and Print

Department.

Lead a team of 3-6 people to handle the everyday running of the store.

Encouraged and influenced employees to make the daily sales goals.

Worked with customers daily to establish and maintain a positive and rewarding customer experience

GRAPHICS LONDON CREATIVE PRINTING London, ON

Graphic Designer / General Manager, 2005-2009

Served as a Graphic Designer to handle all the design needs of a customer. Soon was promoted to General

Manager to look after the entire shop. Key Results:

Consistently praised for efficiently handling customer needs. This included answering phones, scheduling and

prioritizing jobs, maintaining previous print records, administering quotes, billing and bookkeeping.

Utilized standard print shop machines such as Xerox and Océ photocopiers. Utilized the Xante platemaker to

produce polyester plates for the press.

Contacted and established relationships with outside sources so as to offer our customers a wider variety of

product (eg., large format commercial printers, specialty bindery houses, die-cut labels, standardized checks,

etc.)

VANPELT’S OFFICE PLUS St. Thomas, ON

Printing Division Sales Associate, 2002-2003

Greeted customers at the Copy Center to meet all their photocopying needs from color and black and white copies,

business cards and posters to laminating and binding.

…Sarah is very competent in what she does and has an excellent knowledge of the printing business. She understands our

needs and is very able, willing and flexible in working with us on a project and assisting us with making our deadlines. At the

same time, she is always very professional, courteous and friendly. Moreover, she is resourceful, and service/solution-oriented

if we need to have something changed, even at the last minute. As someone who is somewhat of a perfectionist, I always

appreciate her willingness to make our seemingly endless revisions without complaint or fluster … Ruth Ross, B.A., LL.B.,

Executive Director/General Legal Counsel, Christian Legal Fellowship

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