Customer Service Administrative Assistant

Rahel Menghestab

**** **** ** ** ***.***, Washington,DC 20005• 202-***-**** •*****.**********@*****.***

Objective

To secure a position that will allow myself to demonstrate and utilize my customer service, organizational,

and problem solving skills

Summary of Qualifications

-Outstanding interpersonal and customer service skills

-Proficiency in Microsoft Office and Windows

-Adept at multi-tasking and time management skills

Employment History

Peer Leader Present

NUEYS-DC Washington,DC

-Easily established rapport with people of all ages, cultures and beliefs

-Compiled reports and records

-Effective written and verbal abilities

-Developed and facilitated programs

-Carried out filing tasks for assigned duties

Shift Supervisor

Bead Factory Alexandria, VA

- Greeted and directed customers in a professional and cordial manner

-Provided detailed and positive information about the organization's services, products and standards

-Worked for long hours and showed honesty in dealing with customers

-Performed multiple closing and opening accounting duties

-Developed and marketed new products and services

-Monitored facility to ensure compliance with regulations

-Analyzed data to determine answer to customer and public inquiry

Lead Administrative Assistant

Dean of Students Senior Staff, Tufts University Medford, MA

-Comprehensive knowledge and experience in group facilitation

-Answered telephone to schedule future appointments, provide information and forward call

-Typed memos, correspondence, travel vouchers and other documents

-Managed mails and provided assistance to all incomers

-Greeted persons entering establishment, determined nature and purpose of visit and directed visitor to

specific destination, and answered questions and provided information

-Operated telephone switchboard to receive incoming calls

Research Associate Intern

Board on Environmental Sciences and Technology, National Academies of Science Washington, DC

-Collected research and provided administrative support for projects.

-Coordinated correspondence for committees and meetings

-Reviewed and edited reports for review and publication

-Drafted presentations and correspondence for upcoming reports and publications

Education

Tufts University, Medford, MA

Coursework: Political Science, Environmental Policy

George Washington University, Washington, DC

Bachelor of Arts in Political Science, (expected in December 2011)

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