MAHENDRA AHUJA
********.*****@*****.***
Professional Summary:
• Analytical, enthusiastic and innovative Business Analyst/Project Coordinator with over 7
years of Information Technology experience in business analysis, deployment and web
development
developing business processes and system solutions for Retail, Auto and Web Applications
• Comprehensive knowledge of Software Development Life Cycle (SDLC), Agile
methodologies (SCRUM and XP) having thorough understanding of various phases like
Requirements, Analysis/Design, Development and Testing
• Extensive experience in gathering, managing and documenting business and functional
requirements, communicating effectively with upper management, developers and QA
engineers
• Adept at creating and transforming business requirements into functional requirements
and designing business models using UML diagrams - Context, Use Case, Sequence,
Activity diagrams in Enterprise Architect, MS Visio and Rational Rose
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires,
Interviews, brainstorming and JAD and JAR sessions
• Strong experience in conducting UAT and documentation of test cases, test plan and test
execution.
• Exceptional problem solving and sound decision making capabilities, recognized by
alternative solutions, and confident, accurate, decision-making coupled with excellent
communication and interpersonal skills. Excellent track record for meeting deadlines and
submitting deliverables on time.
• Well versed in different management scenarios like Change Control, Quality Assurance,
Defect Tracking, System Integration, and Scheduling
• Have exposure in educating internal customers on business systems and procedures
and working with other analysts and QA team to set priorities and schedules.
• Expert in writing SQL queries for Oracle, IBM DB2, Access Database System.
Technical Skills:
Methodologies SDLC, RUP, Waterfall, Agile (Scrum and XP)
IBM Rational Requisite Pro, MS Office Word and Excel
Requirement Management Tools 2007
Project Management Microsoft Project 2007
Database MS-SQL Server 2000, DB 2, MS Access 2007
HTML, XML, JAVA, J2EE, FLASH, FLEX, VB.Net, Web
Web Technologies/ Programming
servers, GUI.
Languages
Win Runner, Load Runner, Quality Center, Test Director,
Testing Tools Rational Clear Quest
Modeling Tools Microsoft Visio, Smart draw
Professional Experience:
Oct, 2010 – present
Sony DADC, New York City, NY
Business Analyst,
Project: Virtual Warehouse System
Responsibilities:
• Gathered requirements using techniques like interviews, requirements workshops, surveys,
site visits, document analysis, use cases, scenarios, business analysis, and workflow analysis.
• Evaluated information gathered from multiple sources, reconcile conflicts, decompose high-
level information to discover and document business requirements
• Proactively communicated and collaborated with business users to analyze information
needs and functional requirements and deliver artifacts like Functional requirements and
Use Cases.
• Reviews and edits requirements, specifications, business processes and recommendations related
to proposed solution.
• Ensured issues are identified, tracked, reported on and resolved in a timely manner.
• Communicated needed changes to development team.
• Documented and discussed test execution results and created defect-tracking records for
discovered problems with Offshore team.
Environment: MS Office Excel 2007, Visio 2007,MS Access and PowerPoint 2007
Books N Things Warehouse, Shrewsbury, NJ July, 2008 - Aug, 2010
Business Analyst,
Project: Ecommerce Website Development
In this position I served as critical role on an XP based development team. I worked directly
with the Business and Technical Team acting as the on-site customer. I had established and
maintained acceptance tests to validate successful delivery of user stories and identify potential
regressions.
Responsibilities:
• Work with customers to capture user stories/requirements
• Responsible for facilitating release planning
• Participate in iteration planning
• Work with technical team to clarify user stories/business rules
• Create acceptance tests to validate successful delivery of user stories
• Execute release testing using acceptance tests
• Create and maintain documentation related to: User stories/requirements, Technical
documentation
Environment: Windows 98/NT/2000,Oracle 8i, SQL Server 2008, MS Access 2007
Abet Inc. Baltimore, MD
Agile Business Analyst, Jan 2006–June 2008
Responsibilities:
• Wrote concise and effective User Stories.
• Defined precise and accurate User Story acceptance criteria that will be used by developers,
automation test frameworks and by product owners to insure that product owner intent is
effectively captured.
• Gathered requirements for IT development projects by conducting interviews, workflow analysis,
process analysis, and observation sessions.
• Evaluated information from multiple sources and helped distinguish user requests from user
needs.
• Interfaced with all levels of internal clients and analyzed current business and software
development processes.
• Interpreted customer business needs and translating them into application and operational
requirements
• Arranged client reviews of software under development, ensuring client satisfaction.
• Adhered to and suggesting agile principles and methods of requirement gathering.
• Facilitated Agile rapid and meaningful releases
• Interfaced with all levels of client and internal teams
• Enabled collaboration between the product owner and/or customer with the developers and testers
on the project team
• Determined precise and accurate User Story acceptance criteria
• Assisted the developers & testers in translating user acceptance criteria into consumable scripts
for the automation test frameworks
• Assisted the PM in grooming & right-sizing the product backlog by distinguishing user requests
from user needs
• Assisted the testers in arranging customer reviews
Environment: MS Office Excel 2007, Visio 2007,MS Access and PowerPoint 2007
Infosys, Jersey City, NJ
Agile Business Analyst, July 2003–Dec 2005
Description: As a Agile Business Analyst, I played a key role in our product organization. As the team’s
primary liaison between the product management and engineering teams, I was responsible for ensuring
the timely releases of our software products. As the voice of the end user and customer I understood their
needs and articulate them to the cross functional team. I understood the product domain well enough to
provide answers and direction to technical questions.
Responsibilities:
• Communicated and documented business goals, customer goals, end user goals
• Coordinated involvement of SMEs, users, and business stakeholders
• Coordinated with other product owners/managers to insure coherence of product and releases
• Created, maintained and organized the product backlog into incremental releases
• Be available to answer questions and clarify details on user stories
• Participated in daily scrum meetings
• Specified objective acceptance criteria for stories
• Verified stories are done based on acceptance criteria
• Evaluated product at end of Sprint and add or remove stories from backlog as necessary
• Derived acceptance testing
• Delivered the iteration
Environment: Windows NT, Visual Basic 6, MS SQL server 7, Win Runner, Test Director.
Education
MS Software Engineering (Software Organization Management) Monmouth University, Long Branch NJ
GPA: 3.62
BS Software Engineering Monmouth University, Long Branch NJ GPA: 3.52
References
Available upon request