Customer Service Management

Armeen Wijesinghe

** ******* *****, *********, ** 08540

Phone: 609-***-****

E-mail: ***********@*****.***

Seeking a position to offer my professional expertise and experience to

enhance the working of your organization.

TECHNICAL KNOWLEDGE:

Proficiency in

Microsoft Office Suite.

Web Applications/Authoring: HTML/ JavaScript / JSP

Database Skills

Operating Systems

Graphics: Photoshop, Dreamweaver

Office Administration and Management

PROFESSSIONAL EXPERIENCE:

SendOnLine Inc

Princeton, New Jersey

August 2001 - April 2011

Company Administration and IT Management,

Web Design and Maintenance

Responsibilities included Company Administration and Management,

Departmental Supervision, Customer and Vendor Relations. Web and Database

Development and Maintenance. Supervising and training customer service

staff, liaising with staff members, vendors and customers. Designing,

upgrading and maintaining company websites for ecommerce. Reporting

directly to the President of the company.

Architectural & Interior Design Consultants

Karachi, Pakistan

October 1993 - November 1997

Architectural Design Consultant

Worked on project teams for architectural design, interior

Commercial, residential, diplomatic and industrial projects.

Ahed Associates,

Karachi, Pakistan

January 1990 - October 1993

Architect

Worked on project teams for architectural design, interior Design, planning

and construction of educational, Commercial, residential, diplomatic and

industrial projects.

The Mama Parsi Girls' Secondary School:

Karachi, Pakistan 1983

Teaching Internship and Substitute Teacher

Subjects: 8th and 9th Grade English Language Arts,

History

PROFESSIONAL EDUCATION:

DeVry University, North Brunswick, New Jersey:

Diploma in Information Technology Management.

N.E.D University of Engineering &Technology, Pakistan Bachelors Degree in

Architecture.

References will be provided upon request.

Contact this candidate