Customer Service High School

Carmyn A. Polar

***** ********** ** ******** ** *3550 661-***-****

SUMMARY OF QUALIFICATIONS

Strong Customer service skills Proven ability to work in a team atmosphere

Outstanding organizational capabilities Hard working, energetic, & results driven

Able to multi-task efficiently with excellent communicational skills

PROFESSIONAL EXPERIENCE

Starwood Hotels & Resorts Lancaster CA 2008 – Present

Customer Service Agent

Responsible for checking Guests in & out of Hotel

Arrange guest pick up & drop off (airport, concerts, restaurants, etc)

Consistently exceeded customer & management expectations of countless duties

Computed bills, collected funds from guests

Supervised and scheduled appointments with business clientele for meetings and events

First American Home Buyers Protection Corp. North Hills CA 2007- 2008

Customer Service Rep

• Answered multi line phones

• Handled Customer Inquires

• Set up appointments with Technicians

• Controlled payment arrangements

• Controlled office mailings

Chaminade Preparatory High School West Hills, CA 2005 - 2007

Receptionist/ Office Assistant

• Provided strong telephone skills and the ability to determine needs quickly and accurately.

• Serve as receptionist and point of contact for all visitors to the office by assisting students,

parents, faculty and vendors in a professional manner.

• Answered multi line phones, set appointments (business, personal, & commercial)

Sunrise Day Care Palmdale, CA 2002 - 2005

Teachers Assistant

• Assisted in the supervision of all program activities

• Recognized, documented and took appropriate action in the case of suspected illness or

accident.

• Supervised infants and elementary school children.

• Provided positive guidance to children.

• Worked cooperatively with staff.

• Kept accurate attendance records.

EDUCATION

Little Rock High School, Palmdale; California

Antelope Valley College

Early Child Development

Regional Occupational Program

Medical Assisting Clinical

EMAIL: ************@*****.***

References:

Mishan Montgomery

Phone: 818-***-****

***********@*********.***

Tiana Williams

Phone: 661-***-****

**************@*****.***

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