Customer Service Manager
Resume:
CHRISTA R. HINES
**** ** ******** ***** *** Bernardino Ca. 92404
Phone: 909/816-8813...909/532-4740
Email: abg49k@r.postjobfree.com
Professional skills:
-Intermediate Computer Skills
-Attention to small detail
-Type 65-70 WPM
-Customer Service
-Excellent verbal/writtencommunication
Education:
Pharmacy Professionals Ontario, Ca 10/09-02/10
Pharmaceutical Technician Certification/License
University of Phoenix Rancho Cucamonga, Ca 2/09-Current (online
student)
Pharmaceutical Studies
Upland High School Upland, Ca Graduated 2000
High School Diploma
Experience:
U.S. Printing
Ontario, CA 03/11-Current
Warehouse Filler – responsible for filling customer orders in the warehouse (company expanded
and is in a new location)
Sitel/Cigna Dental
Augusta, GA 08/10-02/11
Customer Service Representative – spoke with representatives from different dental offices in
regards to benefits of patients, shared highly confidential information with the doctors and/or the
assistants in regards to benefits, and was awarded a certificate as well as a CSR award for
serving customers well.
Walgreens Pharmacy
Alta Loma, CA 03/10-06/10
Externship – responsible for taking in prescriptions/filling/counting; taking in new prescription
orders via drive thru or front desk; assisted other pharmacy technicians as well as the pharmacist
in orders via the telephone; talked with doctors in regards to the patients orders; mixing
medications to adhere to a specific patients needs.
Apple One Employment Agency
Montclair, Ca 12/09-06/2010
Document Manager - responsibilities include preparation of documents to be scanned, quality
assurance of documents scanned, handle all files that belong to the State Prisons in California.
U.S.Printing
Rancho Cucamonga, Ca 11/04-11/09
Front Desk Assistant – assisted customers with printing needs, sending/receiving facsimile
documents, answering the telephone, bindery, delivering to customers/picking up from
customers, as well as any other requests from manager.
Contact this candidate