Manager Customer Service

Jaime Pullig

**** ******** ****** #***, ******, Texas 75219

Cell: 214-***-****

***********@*******.***

OBJECTIVE

To obtain an opportunity a position in Business Developement where I will be able to showcase

my management, organizational and communication skills at a top-notch firm

EDUCATION

Northwestern State University 1999-2003

Concentration: Humanities/ Public Relations

Honor Student/ Dean’s List

EXPERIENCE

2007–Present Senior Regional Account Manager at Justice Benefits, Inc.

• Acquire new clients in East Coast Territory through marketing presentations, meetings, and

communication via phone and email with County Executives

• Sustain client retention for multiple Federal Programs for over 300 clients

• Plan and manage all travel arrangements for client retention meetings and new client on-

sites

• Strategize with State Agency groups for new Federal Program implementation in

California

• Coordinate with company’s Financial and Operations Team to ensure proper execution of

company direction

• Train and mentor staff for new program marketing

• Provide weekly updates on new business and programs to company executives

2007 Assistant Store Manager at Kohl’s

• Directed, planned and coordinated the general merchandising and logistics of the store in

order to maximize sales and profits

• Utilized organizational skills to manage, plan, and execute company directions in a timely

manner

• Maintained customer service standards and high team morale through motivation

• Promoted productivity levels through recruiting, hiring, training, and follow-up

2006-2007 Staffing Manager at Robert Half International

• Created new business for company and division by researching and cold-calling new

clients

• Negotiated business with new and prior clients

• Recruited for all levels of Administrative Professional positions

• Managed interview process, which consisted of resume sourcing, phone screening, and one

on one interviews for potential candidate placement

SKILLS

• Planning and Coordinating experience

• Negotiation training

• Recruiting experience

• Management experience

• Leadership skills

• Computer literacy and training

Contact this candidate