Customer Service Administrative Assistant

Vivian A. Maestas

*** ***** ***. **** ** (***)

***-****

Camarillo, CA 93010

**********@*****.***

Objective

To obtain a position where I can utilize my skills, experience, and to

provide your company with the support and services needed for growth.

Skills

. Customer Service

. Type 40 wpm

. WordPerfect

. Microsoft Word

. Data Entry

. Operate Office Equipment

. Computer Literate

. Organized and detail oriented

Employment History

Campus Supervisor 04/2008

- 06/2011

Pleasant Valley School District, Camarillo, CA

. Monitored students during morning recess and lunch

. Ensured safe playing environment for elementary school-aged students

. Performed conflict-resolution and conflict-prevention measures

. Developed positive relationships with students

Receptionist / Appointment Coordinator 01/2006

- 09/2007

DCH Toyota of Oxnard, Oxnard, CA

. Ensured customer satisfaction through prompt and friendly service

. Scheduled vehicle service and detailing appointments

. Made follow-up phone calls to ensure customer satisfaction

. Sent e-mails to remind customers of service appointments

. Greeted and welcomed customers entering establishment

Administrative Assistant 11/2004

- 01/2006

Warren Distributing Inc., Ventura, CA

. Answered multiple phone lines, directed calls to appropriate persons, and

recorded messages

. Sorted and distributed incoming mail and prepared outgoing mail

. Called customers for invoice releases to ensure payment

. Created and organized employee files

. Entered daily deposits into bank

. Handled various forms of transactions, including cash, checks, and credit

cards

. Balance cash register and maintained accurate record of transactions

Education

High School Diploma Oxnard High School

Oxnard, CA

Contact this candidate