Customer Service Data Entry

Mirella Jimenez

**** ********* **, ******, ** *3036] [805-***-****] ***************@*****.*** or ***************@*****.***

Objective To provide customer service in a timely and courteous manner. Obtain valuable life-long skills.

Experience Proficient with all aspects of accounting and customer service. Bilingual fluently read and write Spanish. Computer literate, Microsoft Offi

Employment:

4/2011-5/2011- Por La Mar Nursery Santa Barbara, CA

Drop Ship Processing Supervisor

Level 3 position

Telemarketer/CSR

2/2011-04/2011 Farmers Insurance Oxnard, CA

Make outbound calls to new potential customers

Fill out paperwork pertaining to new clients

Schedule Appointments

[Daycare Assistant]

3/2006 - 2/2011 Cisneros Family Care Oxnard, CA

Supervise children ranging in ages 0-10.

Filing paperwork pertaining to customer information and or necessary daily logs.

Interacting with parents and potential new clients.

Handling of money, explaining charges or billing policies, and answering routine questions or complaints.

C.P.R and First Aid Certified

[DNA Collector]

11/2007 - 2/2011 Specimen Specialists of America Ventura, CA

Translating for Non-English patients.

Swab patient for D.N.A samples

Take pictures of patients

File/Fax patient information

Input patients information/Data Entry

[Customer Service]

08/2003 - 04/2006 Rescue Mission Alliance Oxnard, CA

Customer Service Representative

Telemarketing

Data Entry

Trained new employees

Worked on holiday cash campaign for company

Inbound / outbound calls

[Medical Assistant]

08/2002 - 06/2003 Oxnard Valley Medical Group Oxnard, CA

Filed patients records/Data Entry

Maintained records and filed new records

Provide customer service

Ran urine analysis

Education [Hueneme High School], [Oxnard CA 93033]

09/99-06/02

Ventura County ROP

Medical Office Assistant

08/2011-01/2012

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