Sales Customer Service
Resume:
Edward Benezra
Spring, TX *****
Phone:954-***-****
**********@*****.***
OBJECTIVE
Seeking a position in a results-oriented company in the Dallas Metro Area that seeks an ambitious and career conscious person,
where acquired skills and education will be utilized toward continued growth and advancement.
SUMMARY OF EXPERIENCE
An accomplished, results driven sales and customer service professional with solid experience in Account Management, Direct
Consumer Sales, Business to Business Sales. Track record of consistently meeting and exceeding sales and customer service goals.
Experience in working with domestic and international clients. 100% bilingual in Spanish.
EXPERIENCE
April 2010 to April 2011
Business Development Consultant/Sales
Peer 1 Hosting, Doral, Florida – Sales and account management to managed hosting customer base that consisted of small to medium
businesses, as well as enterprise customers. Offered a wide array of managed server solutions. From single server solutions to
multiple server solutions with more complex configurations. Dealt with both domestic and international customers, with a strong
focus expanding Latin American customer base.
November 2006 to April 2010
Account Executive/Sales
Verio, Boca Raton, Florida – Account management and sales of business web hosting and solutions for small to large companies.
Manage existing accounts and also prospect for new customers based on web domain registration. As only Spanish speaking account
executive, All inquiries from new and existing customer were transferred to me.
Section Manager/Sales October 2005 to November 2006
Sapien Partners, Ft. Lauderdale, Florida - Performed inside sales to nationwide markets. Interviewing senior managers to determine
their interest and potential fit for BusinessWeek special sections and related website.
March 2004 to October 2005
Account Management/Customer Care Representative
Spherion (for Citrix Systems Inc.), Ft. Lauderdale, Florida - Managed up to 300 customer accounts monthly, advising customer on
new product releases and sending quotes to renew software maintenance memberships. Prepared corporate licensing reports on
amount of users and status of licensing agreements. Active participant in the sales process, acting as liaison between Citrix sales team
and customers. Basic troubleshooting of unsuccessful product activation.
August 1998 to January 2004
Sales Representative
AT&T Wireless Services Inc., Miami, Florida - Performed sales of wireless voice and data solutions. Sales process consisted of
face-to-face customer interaction, and also calling businesses to obtain higher volume.Maintained high level of customer service and
satisfaction.
August 1997 to August 1998
Distribution Services Representative
AT&T Wireless Services Inc., West Palm Beach, Florida - Offered telephone support for national sales and technical channels,
consisting of account management and analysis, product activation, and some technical troubleshooting. Maintained productive
relationship with internal and external company workgroups.
February 1994 to March 1997
Sales Manager
Joyeria Marquiz, Mexico City, Mexico - Assisted in back office administrative duties such as accounting, invoicing and
collections.Managed sales team of up to 10 people for jewelry company. Sales consisted of inside retail sales, and business to
business wholesale.
November 1991 to February 1994
Sales Representative
Electronica Sumiko, Mexico City, Mexico - Performed sales of high-end consumer electronics.
Maintained relationship with distributors and manufacturer representatives.
EDUCATION AND TRAINING
March 2004
Certificate, Microsoft Certification
Fasttrain, Fort Lauderdale, FL
June 1990
Business Administration
Southwestern College, San Diego, California
May 1988
Certificate, Leadership Course
Majon Le Madrijim, Jerusalem, Israel
June 1987
H.S.
Hilltop High School, San Diego, California
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