Project Manager

Lakshmi Narasimhan

Mobile: +971-*********/+971-*********

email: *****************.*@*****.***

DOB: 18-12-1980

Passport: E9025002 Valid Till 06/11/2013

Nationality: Indian

Visa: On Free Zone Visa, Valid US B1 Visa

Holding valid UAE driving license

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OBJECTIVE

To contribute unique blend of Sales, Account Management, Solution

Implementation, Project Management and exemplary Customer Support skills,

along with unique drive for excellence, to your firm's value by ensuring

that projects strategic mission and objectives met within scope, budget and

schedule.

PROFESSIONAL SUMMARY

. Motivated achiever with six years of significant, progressive

experience in information-technology Consulting, focusing on ERP

Implementation, Enterprise Project Management Solution Implementation,

Web-based, client/server-based applications and custom development

projects.

. Three years of UAE experience.

. Strong Presales/inside sales capabilities in cross selling Microsoft

Products (ERP).

. Solutions-oriented professional IT consultant who excels at managing

projects, collaborating with project teams, interfacing with clients,

and deploying technology to build successful solutions for clients.

. Dedicated, self-motivated achiever who is committed to success and

adept at juggling multiple tasks in a high-pressured environment.

. Solid communicator with exceptional team-building skills.

. Good Knowledge on technical and functional aspects.

. Manage vendors and customers with strong negotiation skills.

. Hands on experience in ERP product- Dynamics AX, NAV, GP- Business

Portal, MS CRM.

AREAS OF EXPERTISE

. Business Analysis

. ERP Implementation

. Sure step Methodology, ITIL, MSF, MOF

. Project Tracking and Reporting

. Project Management

. Change Management

. Cross functional team building and leadership

PROFESSIONAL EXPERIENCE

. ERP Consultant, CEM Business Solutions FZ LLC, Jan 2010 - Till Date

. Managing Consultant, Cyquent FZ-LLC, Jan 2008 - Nov 2009

. Associate Consultant, Wipro Technologies, Hyderabad, Feb 2007 - Jan

2008

. Associate Consultant, California Software Pvt Ltd, Chennai, Jan 2006

- Jan 2007

. Junior Consultant, HCL Technologies, Dec 2004 - Jan 2006

. Trainee, Covansys India Ltd, Oct 2003 - Mar 2004

PROJECT EXPERIENCE

ERP CONSULTANT

. Maintaining high customer satisfaction

. Presales and Implementation

Project : AX Implementation

Client : GCC

Product : Dynamics AX 2009 SP1

Team Size : 2

Brief : Implemented Finance, T&L, Inventory, Project Accounting and PSA

modules. Responsible for presales, requirement study, Solution definition,

documentation, coordination with developers. Currently working on this

project.

Project : Dynamics AX Implementation

Client : CAE

Product : Dynamics AX 2009 SP1

Team Size : 2

Brief : Implemented Finance, T&L, Project Accounting modules. Responsible

for requirement study, documentation, acceptance testing, training, Go-

live, Support.

Project : AX POC

Client : Ship Building Company

Product : Dynamics AX 2009 SP1

Team Size : 1

Brief : Done a complete POC for Financial Management system to handle

Finance, T&L, Projects Module for a large ship building company in GCC.

MANAGING CONSULTANT

. Set up the standards in service delivery.

. Standardized the document templates and tailor made for specific

customer needs.

. Setup the Enterprise Project Management within Organization and

encouraged other teams in using the project management tool.

. Driving the team to Excel in execution.

. Defined the metrics for monitoring customer satisfaction.

. Maintaining high customer satisfaction

. Ensuring 80% of resource utilization.

. Setup the standards, procedure and trained the team in servicing the

support customers.

. Organized for weekly brown bag session across teams for Knowledge

Sharing.

. Business development

. Account Management

. Setting development plan for the team.

. Closely monitoring the team's performance and being a mentor of the

team providing the required support professionally and personally to

develop their skills in line with organizational needs.

. Closed deals working on implementation as well.

Project : Dynamics AX Roll Out

Client : Itsalath International

Product : Dynamics AX 4.0 SP1

Team Size : 8

Brief : Worked as Microsoft Consultant in executing the multiple stake

holder project.

I have coordinated with senior executives in convincing them to adapt to

the new process.

Built the team for rollout of solution to 6 African countries by being one

of the consultant went to Senegal for rollout and training.

Having multiple systems in each country, I managed to convince the local

stake holders in adapting to new system and processes and new accounting

standards.

I have provided alternative solution to suffice local body requirements.

Training the end users and successful in transition process.

Coordinated with the team in terms of managing the challenges (local users

opposing to new system, security) in each African country. I achieved 15%

faster delivery with successful adaptation by end user.

Reporting on the status to different stake holders in HO, African countries

and to Microsoft.

Project : GP Enhancement

Client : TDIC, Abu Dhabi

Product : Dynamics GP 10.0

Brief : Managed a team of four people in implementing project accounting

module and enhancing the Finance module by customizing using Dexterity and

developing new reports.

Managed the operational support for TDIC.

Projects : Ministry of Education Reporting for School

Client : Al Yasmina School, Abu Dhabi

Technology : C#, ASP.Net, Sql Server 2005

Team Size: 6

Brief : Developed reporting solution with all required statistics for

Ministry of Education, Abu Dhabi. Productized the solution and successfully

implemented for 5 other schools.

Deploy project-management skills to bring projects in under budget, on

time, and with superior quality.

Attained customer recognition for superior project-management talents.

Projects : MOSS Based Help Desk Solution

Client : Aldar Properties, Abu Dhabi

Technology : MOSS 2007, Info Path, Sql Server 2005

Team Size: 2

Brief: Managed a team of 2 people in customizing the MOSS based help desk

solution within two weeks time and received best manager award from

customer for rapid closure of the project.

Project : EPM Implementation

Client : FGB, Abu Dhabi

Product : Microsoft Enterprise Project Management 2007

Brief : Managed a team of 2 people and spearheaded the process consulting

for setting up the Project Management Process and templates for the

customer. Organized for training in Arabic through external source. Matched

the high expectation of customer in achieving their goals.

PROJECT LEAD

. Analyze the Scope of the Project

. Assisting Project Manager in preparing of Feasibility Report and Work

Breakdown Structure.

. Efforts estimation and project planning using M.S Project.

. Data Analysis, Preparing proposal for Clients, Communicating with the

stake holders units to gather and document requirements and identify

potential requirements and

. Business Analysis and Consulting.

. Proficient in authoring Business Requirement Documents (BRD), and

identifying interfaces and business process specifications and an

exposure in Rational Unified Process (RUP) framework. Using Rational

Tools including RequisitePro, Rose.

. Conducting GAP Analysis and formulated from AS-IS to TO-BE features

based on the business requirements and pain points.

. Conducting Joint Application Development (JAD) sessions, Brainstorming

Sessions with end users to provide for accurate statement of system

requirements and Solution designing using M.S Visio.

. Leading Acceptance Testing.

. Implementation of Solution.

. Coordinating with project stake holders with change.

. Coordinating with testing team.

. Assisting Manager in reporting Project Status Updates.

. Leading the team.

Project : Dynamics Transaction Engine

Client : Microsoft Corporation

Product : Dynamics AX

Brief : This project is to implement Axapta for managing the Order

management of different regions by Microsoft for their Dynamics division. I

was involved in developing prototype, JAD sessions and also involved in

estimating CR's and base lining project plan.

Project : Implementing PGP encryption with NAV

Client : AP Moeller Terminals, Bahrain

Product : Dynamics Nav 4.0, PGP 9.0

Brief : This project is for implementing NAV for APM Terminal, Bahrain. As

part of the implementation I have integrated PGP encryption software into

NAV for encrypting the file generated by NAV which is sent to Bank for

reconciliation.

Project : Export Reports to Excel

Client : AP Moeller Terminals, Nigeria

Product : Dynamics Nav 4.0

Brief : This project is for implementing NAV for APM Terminal, Nigeria. As

part of the implementation I have customized all the report to generate

excel from report. I was responsible for Designing, Development, Testing,

Design Documentation and usage Documentation.

Project : APMT

Client : AP Moeller Terminals, Bahrain

Product : Dynamics Nav 4.0

Brief : This project is for implementing NAV for APM Terminal. As part of

the implementation I have developed automatic Bank Reconciliation Module

where in all the Banks statements are imported into NAV and automatic

reconciliation is done. I have developed Terminal order processing

interface where in all the Terminal Service Order details provided by the

agents in excel file will be imported into NAV and NAV Sales order is

created. All the posted Sales orders will be merged into Single invoice and

Posted.

Associate Consultant

. High Level Design,Low level Design

. Data Analysis, system study

. Technical consulting.

. Design Documentation.

. Customization and Development

. Performing Unit Testing

Project : Axapta Technical Consultation for C2A, France

Client : Alplast, France

Product : Axapta 3.0

Brief : This project is for implementing Axapta for Alplast. I was involved

in developing Logistics module where in for all the Sales order which have

been invoiced will be assigned a transporter for shipping. User will be

able to choose the transporter based on the criteria they need.

Project : Axapta Technical Consultation for C2A, France

Client : Tech Services, France

Product : Axapta 3.0

Brief : This project is for implementing Axapta for Tech Services. I was

involved in customizing sales module in order to provide the user to select

sell to customer other than direct customer. Also involved in customizing

reports.

Project : Plant Maintenance System in Axapta

Product : Dynamics AX

Brief : This is in-house project for developing Plant Maintenance module

focusing on preventive maintenance. System maintains all maintenance

related information and alerts user for next maintenance schedule.

EDUCATION

. Master of Computer Application - from Sastra Deemed University - 2004

- 8.12/10 (CGPA)

. B.Sc. Mathematics - Jawahar Science College - 2001 - 67.35

CERTIFICATIONS

Microsoft Dynamics AX for Service Industry - Sales Assessment

Microsoft Dynamics AX for Service Industry - Technical Assessment

Microsoft Business Solutions Certified Development Introduction - Dynamics

AX 4.0

Microsoft Business Solutions Certified Human Resource Management

Professional - Axapta 3.0

Microsoft Business & Configuration - Axapta 3.0

SKILL SET

Operating Systems : Windows 200X/XP/Vista/Windows-7 RC

High Level Languages : X++, CAL Core Java, C

Front End : MorphX, Visual Basic 6.0

Web Technology : ASP, HTML, JavaScript and FrontPage

RDBMS : SQL Server 2005, Access

SDLC related : Rational Rose, Rational Requisite Pro

Tools : MS Projects, Visio, MS Office, Open Office

ERP : Dynamics Ax, Dynamics Nav, MS CRM,

Dynamics GP

Business Portal

Products : MS EPM 2007, PPM Studio, MOSS 2007

Infrastructure : Exposure to AD, Exchange, System Center, ISA

(Conceptual)

Design Tools : Adobe Photoshop, Flash (Intermediate)

REFERENCE

Deepak : 050*******

Saji : 050*******

Contact this candidate