Quality Assurance Project

Christopher Thomas Gallina

**-** **** **** ? Astoria, NY 11105 ? 718-***-**** ?

******************@*****.*** ?

http://www.linkedin.com/pub/christopher-gallina/30/a92/b83

D

ETAIL-ORIENTED, punctual & technically skilled contracts & compliance

associate with legal education known for strict attention to detail,

diligence and promptness in proactive identification and implementation of

compliance liabilities, corrective action plans, protocol augmentation, and

reporting methodologies for multiple-industry employers.

Compliance/Consulting career spans 6 years of experience in the legal,

publishing, and public service industries and has included accountability

for project management role, responsible for identifying liabilities,

implementation of corrective action plans and issuing educational briefings

detailing liability resolution for management team.

Vital Skills

Comprehensive Knowledge of Federal & Spreadsheet and Database Design &

State Laws & Maintenance

Regulations Paper & Digital Records Organization

Regulatory Experience & Compliance

Protocol & Management

Augmentation Staff Supervision, Training

Exemplary Legal Research Skills Development,

Project Management Photographic Recall

Professional Experience

VENDOME GROUP, LLC., New York, NY

Contracts Manager, 10/2008 to Present

Advise Director of Healthcare & Circulation on contractual oversights and

potential liabilities; audited established compliance protocols; modified,

updated and automated compliance protocols and document storage utility.

Resolved outstanding compliance and contractual liability issues,

established automated safeguards for enhanced compliance.

Key Achievements:

Reclamation of $505K for Q1 - Q4 2010 via drafting and negotiation of

vendor and supplemental agreements, including acquisition and termination

of service, breach of contract, NDA's, NCC's and severance agreements.

Increased proactive identification of contractual liabilities from 72% to

84%; instituted corrective action plans via liaisons with regulatory

agencies, internal departments, and external individuals as needed for

resolution of conflict.

Minimized time required for augmentations to contracts and/or compliance

protocols through conversion of storage utility from hard copy to

electronic platform and restructuring of hard copy document storage &

security.

HEALTH MANAGEMENT SYSTEMS, New York, NY

Sr. Compliance & Quality Assurance Associate, 01/2008 to 09/2008

Promoted to assume responsibility as Senior Associate of quality assurance

department reporting directly to Director of Quality Assurance &

Compliance. Conceived and sustained electronic quality assurance database

and record storage utility. Supervised 5 quality analysts during quality

assurance reviews as necessitated for multiple State and Federal clients

and project types.

Key Achievements:

Developed electronic platforms responsible for tracking project status and

assigning project priority for multiple State and Federal entities

resulting in a 8.5% increase in punctual compliance/quality reviews per

annum.

12% reduction in compliance and quality assurance audit completion time

actualized through maximized data collection and interdepartmental

communication through creation of corporate intranet and audit database.

Assumed responsibility for briefing senior management to address recurring

compliance/quality issues; distributed educational materials on updated

SOP's, corrective action plans, and new and/or existing regulations.

5 % reduction in human error per quarter via continual augmentation of

compliance and quality protocols through interdepartmental meetings with

Project Managers and respective department heads.

Christopher Thomas Gallina R sum ? Page

Two

Professional Experience (continued)

HEALTH MANAGEMENT SYSTEMS, New York, NY

Compliance & Quality Assurance Analyst, 05/2005 to 01/2008

Oversaw quality assurance audits by junior analysts. Sustained and amended

as necessary audit records and requirements by client. Investigated and

Mitigated actual and/or potential quality violations. Responsible for

development and sustaining of departmental digital records management and

maintenance.

Key Achievements:

Weekly debriefing of QA Manager regarding current QA issues, suggested

remedies, and future avoidance of recurring issues.

Created & Implemented Best Practices' methodologies for process improvement

and corporate educational modules.

Increased productivity 15% via targeted communications between analysts and

project managers through implementation of quality assurance project status

database.

Education

City university School of law, flushing, NY

J.D., Anticipated completion 12/2012

City university of NEW york, new york, NY

M.A., Psychology

05/2008, GPA: 3.8

City university of NEW york, new york, NY

B.A., Psychology, Pre-Law

02/2008, GPA: 3.4

Affiliations

Member, AASM (American Academy of Sleep Medicine), 2006 to Present

Member, ASPCA (American Society for the Prevention of Cruelty to Animals),

2005 to Present

Member, BSA (Boy Scouts of America - Eagle Scout & Order of the Arrow)

Member, Psi Chi (National Psychological Honor Society), 2006 to Present

Member, Humane Society of the United States, 2008 to Present

Technology Summary

Expert Proficiency in all OS'(Windows 95 - Windows 7, Mac OS ) ? MS Office

Suite (Word, Excel, Access, PowerPoint, FrontPage, Publisher, Project,

Outlook, Visio) ? Lotus (Notes, 123) ? SPSS ? Six Sigma ? OneSite ? VPN ?

SAP? Intuit SiteBuilder ? QuickBooks ? Adobe (Acrobat, CreativeSuite) ?

Westlaw ? LexisNexis ? Social Media Apps

Christopher Thomas Gallina ? 718-***-**** ? ******************@*****.***

Contact this candidate