Customer Service High School
Resume:
Apryl Williams
Oxon Hill, MD 20745 ********@*****.***
CAREER SUMMARY
Food Service professional with strong mathematical, communication and
organizational skills. Experienced in office environment through volunteer
work projects. Proficient in customer service and following directives.
PROFESSIONAL EXPERIENCE
Charles County Public Schools 2010-present
Food Service Substitute
. Prepares a variety of entr e's for customers.
. Follows appropriate safety precautions and procedures as outlined by the
health department.
. Assists customers with making healthy food choices.
. Attends mandatory trainings as scheduled by supervisors in order to
maintain proper handling of food and safety guidelines
. Establish and maintain effective working relationships with those
contacted in the course of work.
Cosi 2007 -
2008
Cashier
. Ensured customers received outstanding service by providing a friendly
environment through greeting and acknowledging every customers.
. Utilized mathematical skills in order to operate register and provide
accurate change to customers.
. Carried out and followed oral and written instructions.
McDonald's Cooperation 2006-
2007
Cashier
. Ensured customer received outstanding service by providing a friendly
environment through greeting and acknowledging every customer.
. Listened to and assisted customers' needs to guarantee excellent customer
service.
. Utilized mathematical skills in order to operate register and provide
accurate change to customer.
. Organized and maintained stock near the condiments and drink machines.
Apryl Williams Page 2 of 2 Phone (202) 292-
8058
High School Diploma
2007
Croom Vocational High School
Cheltenham, MD
VOLUNTEER WORK
Surratsville High School
2006-2007
Clinton, Maryland
Volunteer Guidance Office assistant
. Ensured parents and students received accurate data regarding school
policies and procedures
. Assisted guidance secretary with answering phones, filing student
information, and making copies
. Entered student information into school data base
JOB-RELATED SKILLS
. Proficient in Microsoft Word
. Some knowledge in Microsoft Excel
. Familiar with PowerPoint
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