Customer Service Medical Assistant
Resume:
Zaira Arredondo
**** *. ****** ******* *** La Puente, CA 91746
**************@*****.***
Objective: Seeking a position as a Medical Assistant with a growing company
where I can utilize my education, skills and knowledge.
Education: Everest College
City Of Industry CA
Medical Assistant Diploma La
Puente, CA
Certificates: HIPAA Certified, CPR, First Aid and
Safety
Bassett High School
Skills:
. Anatomy and Physiology, Medical Terminology
. Injections, Venipuncture, Vital Signs
. Electrocardiogram, Sterilization Techniques
. Laboratory Procedures, Throat Cultures
. Examination Assistance, Pelvic Exam Assistance
. Physical Therapy Modalities, Bandaging
. Patient Charting, Alpha and Numeric Filing
. Appointment Scheduling, Telephone Techniques
. Insurance Billing and Coding, Bookkeeping
. Typing, Microsoft Office
. Bilingual (Fluent English and Spanish)
Experience
El Monte Centro Familiar
El Monte, CA
Medical Assistant (Externship)
06/2009 to 07/2009
Interviewed patients to obtain medical information. Measured vital signs,
weight, and height.
Cleaned and sterilized instruments . Recorded patients' medical history,
vital statics and information
including test results in medical records. Assisted doctor with patient
examination and treatment.
Maintained a comfortable work environment and atmosphere.
CVS Pharmacy
Alhambra, CA
Customer Service Representative
02/2010 to Present
Stocking / Cashier Signing and changing endcaps.
Deal directly with customers either by telephone, electronically or face
to face.
Respond promptly to customer inquiries. Handle and resolve customer
complaints
Obtain and evaluate all relevant information to handle inquiries and
complaints
Direct requests and unresolved issues. Communicate and coordinate with
internal departments
McDonalds
Crew Trainer
11/2006 - 10/2009
Delivered exceptional customer service, handling money, using equipment and
product quality control. Work along other Crew Members and contribute to
the team .Interact with colleagues, management team and customers skills:
learning to work along other Crew Members and contributing to the team
Contact this candidate