Customer Service Administrative Assistant
Resume:
Avenue, Miami, FL ***83
E-mail: **************@*******.***
MOBILE: 305-***-****
OBJECTIVE
To be part of a strong and stable organization where I can learn and
contribute transferable skills, plus grow personally and professionally.
PROFFESIONAL SUMMARY
. Excellent interpersonal, written communication, analytical and
organizational skills
. Experience at the wholesale level in sales and marketing functions
. Self-motivated, creative, good project research and follow-through
skills
. Reliable, loyal and trust worthy
RELEVANT EXPERIENCE
2/2011 CAREER EXCHANGE STAFFING AGENCY
HVAC MANUFACTURER & SALES EAIR LLC.
Present International Customer Service Representative
Medley, FL
. Customer Service Latin American & Caribbean Countries
. Import/Export
. Sales Support
. Purchasing
October 2006 DAIKIN AC AMERICAS (LATIN AMERICA OPERATIONS) Miami, FL
October 2010 Sales Associate
. Customer Service to 13 Latin American & Caribbean Countries
. Import/Export
. Logistics
. Product Distribution
. Sales Support
. Account Receivables/Payable
. Inventory Management
. Invoicing
. Warranty Claims
December 2005 BEST BUDDIES INTERNATIONAL
Miami, FL
October 2006 Administrative Assistant / Office Manager
. Office coordination for Headquarters Office as well as contact person
for all field offices
. Liaison between employees and vendors for all national accounts,
preparing and placing orders as needed
. Purchase office supplies, computers, and other equipment as needed for
all offices
. Maintain office equipment and office supplies for the Headquarters
Office
. Maintain records pertaining to configuration of phone system, phone
lines, telephone lists, network wiring, and office space improvements
. Conduct price comparisons and analyze cost of goods and services to
achieve maximum cost-effectiveness for field offices as well as
Headquarters Office
. Supervise the Receptionist, as well as provide breaks and lunch
relief. Coordinate Receptionist's work flow, and oversee all daily
and periodic activities
. Maintain detailed logs for archived Best Buddies records, as well as
storage records with archive facility
. Work with IT Manager to maintains company wide inventory of computers,
software, and licenses
. Maintain keys and security codes for all field offices
October 1999 MITSUBISHI POWER SYSTEMS, INC Miami,
FL
December 2005 Administrative Assistant R & D Miami office
. Provide administrative support to The Vice President and staff
members, (including consulting Engineers) provide technical
information, maintain file, maintain office supply inventory, schedule
appointments, coordinate travel arrangements, produce correspondence,
answer phones, and relieve of minor administrative and business
details, assist with re-locating issues to engineers from Japan, and
U.S. A.
. Manage The VP agenda & scheduling
. Assist with relocation of Domestic and Foreign Engineers
. Submit Expense Reports
January 1999 KOMATSU Latin America Corp.
Miami, FL
October 1999 Export Sales Coordinator
. Coordinated export sales of earth-moving equipment
. Monitor distributors in Mexico, Venezuela, Guyana, and Jamaica
. Quoted construction and mining equipment to Latin American
distributors
. Prepared and follow through with government and private sector bids in
Latin America
. Worked with Shipping Department to ensure proper transport of
equipment
December 1995 Rexnord International
Miami, FL
October 1999 Customer Service Representative
. Handled 23 countries in Central America, the Caribbean, and Colombia
. Purchased engineering components for product applications
. Coordinated with manufacturing divisions of Rexnord in Europe, Brazil,
and USA
. Entered orders, provided quotations, and processed shipping
documentation
. Prepared bids for government contracts in Central America and Colombia
September 1988 STATE OF FLORIDA
Miami, FL
December 1995 Legislative Assistant
. Represent State Legislator at official functions
. Give/Accept speeches, proclamations, and awards, on the
Representatives' behalf
. Support during legislative session in Tallahassee, Florida
January 1983 Rexnord International
Miami, FL
September 1988 Administrative Assistant
. Reported to Regional Manager for Latin America
. Translation from Spanish to English business documents
. Ensure proper flow of communication with headquarters in Milwaukee, WI
EDUCATION
. Miami - Dade Community College
Miami, FL
. Associates degree: Early Childhood - May 1980
. Southwest Sr. High School Miami, FL
. General Studies Graduated June 1975
COMPUTER SKILLS
IBM compatible, MS XP 2003,Lotus Notes 5.02, Internet Explorer, Power
Point, Quick Books Intuit, MAS200, MAS500, Macola
LANGUAGE SKILLS
Fluent in Spanish and English
REFRENCES UPON REQUEST
Contact this candidate