Customer Service Representative
Resume:
**** ********* ***** **, **. Louis, MO ***** 573-***-**** *******@*****.***
Jonni Huck
Objective
To obtain a position where I can utilize my skills in customer service and that enables me to make
a positive contribution to the organization. I am dedicated to improve customer satisfaction.
Experience
1/11 – 6/11 Convergys/AT&T Wireless Arnold, MO
Customer Resolutions/Saves Desk Agent
Retain Wireless customer accounts set to cancel
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Customer service
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Resolve account issues
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Proficient in Microsoft Word, Excel, Sharepoint (Type at +45 WPM)
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High volume of calls. Practice standard phone etiquette
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5/10 – 1/11 Pinnacle Entertainment St. Louis, MO
Host
Lumiere Place Casino and Hotel employee
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Promotional events and spread the Lumiere Place brand within the city
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Greet customers
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Monetary transactions
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12/07 – 10/10 Domino's Pizza Ste. Genevieve, MO
Assistant Manager
Train New Employees
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Supervise shifts
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Open/Close store (Food inventory, calculate bank deposits)
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Manage sales
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Deal with customer comments and complaints
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Customer Service Representative
Fill customers orders
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Prepare customers for delivery
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Handle cash, credit, and check transactions
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4/07 – 12/07 Huddle House Ste. Genevieve, MO
Server/Waitress
Fill customers orders
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Clean area and sections
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Handle cash, credit, and check transactions
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Restock items for next shift
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Education
2009 – Present Jefferson College Hillsboro, MO
Associates Degree in Progress
Fine Arts and English
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Communication and Macroeconomics
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2004 – 2008 Ste. Genevieve R II Ste. Genevieve, MO
High School Diploma
Honor Student
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Dance Team, Cheerleading, Track & Field, FFA
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Class Officer
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References
References available upon request.
Contact this candidate