Michael D. Lacenere

Consummate business professional with a record of unprecedented results in

Operations, Healthcare, project management, compliance, contract

management, medical billing, product development, CRM, EHR/EMR, IT design &

infrastructure, business analysis, software/hardware development,

technology product development in healthcare & telecommunications, and

emerging technology. Provide dynamic leadership, skilled negotiating, and

business process development success. Combined expert qualifications and

performance in:

Executive & IT Management Contracts & Negotiations Leadership

Business & Technology Infrastructure Customer & Vendor relations

Project Management Business Operations

EMR / EHR / RIS CMS / Medical Compliance

Process workflow Medical Billing Systems

> Pioneer in the development & launch of several technology based

products generating record revenues.

> Built new venture from concept to #2 on Inc. 500 list of America's

fastest growing public companies.

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PROFESSIONAL EXPERIENCE

Community Health Systems CHS

Nationwide

Senior Project Manager, PMO 2010 to

Present

CHS corporate located in Franklin, TN - consists of over 130 nationwide

Hospitals, over 20,000 beds & 2000+ physician offices in 29 states. I am

responsible for nationwide deployment of EHR/EMR. Core responsibilities

are creating & leading project management & clinical operations, related

teams, and budgets for nationwide deployment of EHR/EMR for the following

platforms: Athena healthcare, AllMeds, Chartlogic, Digi Chart,

eClinicalWorks, e-MD's, GE Centricity, EPIC, McKesson, Medent,

Medinformatix, Nextgen, Sage Intergy, SOAPware, Woundexpert, and Flex Med.

Also leading several individual software development efforts related to

interface connectivity for non-compliant systems using HL-7, Dicom,

cloverleaf, and mirth engine technology for all hospital systems. Expert

in gathering, analyzing and defining business and functional requirements.

Practiced in clarifying business requirements, performing gap analysis and

existing procedure/skill sets. Designed workflows and technology solutions

for healthcare systems and networks. Proven ability to assist with

providing seamless implementations and deliver next-generation technical

solutions improving revenues, margins and workplace productivity. Mastery

of Electronic Health Information Systems Implementations, Application

build, Training, and Go Live Support.

Horizon Medical Diagnostic Imaging & Surgery Centers

Sarasota, Florida

COO, CIO, VP Operations

1997 to 2010

Built & directed day to day operations for this nationwide start-up Medical

company specializing in diagnostic, home health, and surgery centers.

Areas under my direction: Medical practice staff, compliance (AAAHC, OSHA,

HIPAA, ACR, and CMS), all aspects of IT and project development/management,

vendor relations/vetting, sales, contract management & negotiations,

budgets, disaster recovery, mergers/acquisitions, product/software

development, technical support, and physician management.

. Designed, built, and Opened 40 medical facilities in 7 states

including FL, GA, WA, TX, CA, OH and OK. Implemented complete IT and

network infrastructure to support staff, physicians, clients, and

patients.

. Lead management team in achieving back to back highest honors for

AAAHC, CMS, & ACR accreditations.

. Designed HIPAA compliant nationwide MPLS network for all sites, HIM,

RIS, Web sites / portal access

. Designed comprehensive SQL based ASP billing/collections / EMR / EHR /

HIE / and transcription system

. Designed sales/marketing ASP SQL based CRM database application that

would automatically plan and direct sales calls for territories based

off of physician referral patterns & track sales reps real time via

GPS.

. Designed & launched nationwide medical Franchise division.

. Designed PACs product for image routing based off of patients and

referring physicians requirements

. Annual sales over 38 Million

. Implemented Athena Healthcare SQL based EHR/EMR/Billing system for all

clinics.

. Designed / Implemented SQL based eRad PACS rollout nationwide for 35

sites.

. Horizon Medical successfully sold in May 2008

. Selected information and medical equipment technology path for all

major systems

Distributed Processing Technology/Adaptec

Maitland, Florida

September 1996 - September 1997

VP Operations & IT 1996 to

1997

Personally planned and directed all facets of IT infrastructure, pre-

sales, operations & IT for product development / information technology for

this world class manufacturer of data-storage devices & software. My

responsibilities included: project management, software product design &

development, hardware/database development, network design, technical

sales, disaster recovery & budgeting. Company was purchased in 1999 by

Adaptec Inc., the No. 1 designer of electronic cards that speed computer

communications.

. Designed Client-Server application using Oracle SQL database.

Provided worldwide secure access over internet. The database was used

by all departments for communication.

. Complete redesign of Web site that provides customers to purchase

products via the internet with new ecommerce ability. Site also

provided on-line support and new product information.

Elcotel /American Network Exchange, Inc.

Orlando, Florida

VP Operations & Product Development

1988 to 1996

Personally built & directed day to day technical operations, sales,

product development, and project management for this worldwide manufacturer

of telecommunications products and services. Company led the market in

manufacture of payphones, phone systems, and being a nationwide provider of

long distance. I joined the company in its startup stages, built it IT &

telecom infrastructure based on a client-server SQL based architecture. I

was part of the executive team that took the company public. Departments

under my direction were: IT, Call center management, compliance, fiscal

responsibility, customer service, and monthly billing to all clients.

Clients included: AT&T, MCI, Sprint.

. 60% increase in revenues through innovative SQL based IVR calling card

system/product design.

. Built new venture from concept to. New product put the company on the

#2 position for Inc's 500 list of America's Fastest growing public

companies. Company posted first time net profits.

. Complete redesigning of Zero plus and One plus billing system resulted

in 200% productivity increase

. "President's Award" for "Outstanding Performance" for innovative SQL

based calling card & billing system

. Responsible for Call processing center and related software product

design; 500+ workstations 24/7

. 10% Average Work Time decrease with re-design using new switch

technology, saving $300,000 annually

. Developed real-time fraud prevention program for Operator Services

platform, saving $500,000 annually

. 22% increase of call processing efficiency upon completion of redesign

of Call Processing application

. Successfully guided complete conversion off of legacy AS400 system to

a Client-Server SQL based system for all critical company functions

including billing, CRM, email, file storage, accounting, and HRIS.

EDUCATION

. VILLANOVA UNIVERSITY Villanova, Pennsylvania Masters C, PMP

. TAMPA COLLEGE Tampa, Florida B.S Computer Science

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