Sales Project

TRISA T. BELFAST, M.B.A. • 678-***-**** • **********@*****.*** 1

TRISA T. BELFAST, M.B.A.

**** **** **** ***., **** Point GA 30344 • 678-***-**** • **********@*****.***

PROJECT MANAGEMENT AND BUSINESS ANALYSIS PROFESSIONAL

More than 8 years of experience bridging the gap between business requirements and

technical product capabilities. Strengths include managing projects, communicating

effectively with stakeholders, and analyzing data modeling systems for optimal usage.

Outstanding communications, analytical, and problem solving talents with success in:

Database Administration CRM System Configuration & Support Process Modeling &

Improvement

Requirements Gathering Consultative Sales Documentation Development

& Training

Project Management Cross-Functional Coordination Relationship Management

COMPUTER & TECHNICAL SKILLS

Microsoft Office & Access SAP ECC 6.0: SD, MM Microsoft CRM

Microsoft SQL (Basic) Microsoft SharePoint Pivotal CRM

PROFESSIONAL EXPERIENCE

CDC SOFTWARE, INC – Atlanta, GA Feb 2010 – Present

$200 MM global developer and seller of enterprise software solutions (e.g., ERP, CRM, Supply Chain)

Product Account Development Representative

Requirements gathering with C-Level Executives and business users, map needs to CRM software

capabilities, articulate abstract or partly-defined requirements. Leverage internal and external

relationship building skills to develop rapport with top decision makers.

• Conducted user system testing for rollout of consolidated enterprise CRM

system (12 systems to one), recommending modifications and ultimately training

internal groups on best practices.

• Ad hoc SQL database reporting, territory analysis to make sales and

marketing programs recommendations.

• Partnered with Account Executives to develop sales strategy, scope project,

and outline project plan.

• Applied technical product knowledge to prospect needs resulting in 5 new

logo acquisitions within 16 months.

• Developed new hire on-boarding process including process documentation,

research materials, and scripts, accelerating ramp-up of new hire and reducing

time to full production by 50%.

IDS SCHEER, AMERICAS: SAP SALES AND IMPLEMENTATION PRACTICE – Atlanta, GANov

2005 – Jul 2009

German-based company selling and implementing business process software (e.g., SAP) to small and

midsized companies

Junior SAP Consultant (Sep 2008 – Jul 2009)

TRISA T. BELFAST, M.B.A. • 678-***-**** • **********@*****.*** 2

Promoted to assist SAP Sales and Distribution (S&D) implementation team to gather requirements,

test systems, and develop training. Translated business needs to technical requirements while

refining processes and procedures.

• Crafted end-user training materials and quick reference guides for global

SAP Quality Management(QM) and Production Planning(PM) modules

implementation.

• Communicated project status and required action plans to critical

stakeholders impacted by system changes.

• Used test system to assure system QA, detail workflows, and customize

associated processes.

• Coordinated with Development and Delivery teams to monitor project progress,

identify gaps, mitigate project risks and collect business requirements for complex

business processes.

SAP Associate – Business ByDesign Services (Oct 2007 – Aug 2008)

Selected to assist in rolling out new SAP SaaS product; responsibilities included proposal, testing,

and product training.

• Supported sales and implementation teams, system testing and providing

improvement recommendations in go-to-market strategy

• Troubleshoot with developers to identify software gaps in meeting needs of

the end user.

• Developed RFP/RFI proposals with business development teams, outlining

software’s ability to fulfill customer business needs.

Inside Sales Executive (Nov 2005 – Oct 2007)

Identified customer targets and communicated value proposition for product purchase to C-Level

decision makers at $250M and above companies.

• Analyzed market data and trend research to inform territory targeting

strategies.

• Used SalesForce.com (SFDC) to maintain and report on targeting data for

marketing outreach campaigns.

• Identified and developed over $1M net new sales opportunities within the

Northeastern US.

COVENTE, INC – Atlanta, GA Nov 2003 – Nov 2005

Provider of 3rd party sales pipeline development services

Sales Analyst

Led 4-person team in providing lead generation and prospecting for enterprise software solution

companies.

• Achieved assigned team quota by coaching and motivating team members to

success.

• Worked with SAP, JD Edwards, and PeopleSoft vendors to customize offerings for

prospective clients.

• Conducted educational sessions to increase prospects’ awareness of and interest

in technology solutions.

TRISA T. BELFAST, M.B.A. • 678-***-**** • **********@*****.*** 3

APPALACHIAN REGIONAL ENTREPRENEURSHIP INITIATIVE (AREI) – Athens, OH Jan 2003 –

Aug 2003

Regional economic development agency providing activities to promote entrepreneurship and business

development

Management Consultant

• Developed analytical models and produced business plans for companies to

gain venture capital, debt or equity funding from lending institutions

• Evaluated business goals and processes to identify strategic opportunities

and operational improvements.

EDUCATION & CERTIFICATIONS

Master of Business Administration (M.B.A.) – Marketing

OHIO UNIVERSITY (Athens, OH) – 2003

Bachelor of Science (BSc.) – Business Administration

SOUTH CAROLINA STATE UNIVERSITY (Orangeburg, SC) – 2002

CERTIFICATIONS & TRAINING:

Certificate in Database Development – CLAYTON STATE UNIVERSITY (Atlanta, GA) – 2011

Developing SQL and database administration skills

Head Start SAP All-in-One Training – IDS SCHEER CONSULTING (Toronto, CA) – 2007

SAP key module training including system configuration and transaction execution

ADDITIONAL INFORMATION

Atlanta Community Food Bank. St. Vincent DePaul – English as a Second Language

Instructor. Toastmasters International

Contact this candidate