Human Resources Manager

Jenifer C. Bechtold, PHR

**** ***** ****** *** **. Augustine, FL 32092

904-***-**** cell *******.********@*****.***

CAREER OBJECTIVE

I am seeking a Human Resources opportunity in which I am able to provide

the benefit of over 15 years experience in leadership, associate relations

and Human Resources functions within a dynamic, service oriented

environment.

SKILLS SUMMARY

. HR Program and Project Management

. Performance Management

. Talent Acquisition and Campus Recruitment

. Workforce Planning and Talent Management

. Employee Relations and Conducting Investigations

. Training and Development

. Professional Oral and Written Presentation

. FMLA/ADA/EEOC/WC

PROFESSIONAL EXPERIENCE

SEARS HOLDINGS CORPORATION

REGION DIRECTOR HUMAN RESOURCES

SMALL STORES & SOUTHEAST REGION

April 2008 - November 2010

. Responsible for the development, planning and execution of human

capital strategies in support of a regional business unit

consisting of 125 stores and 10,000+ associates in the southern

states from California to Florida.

. Served as a subject matter expert on human resource related

systems, legal procedures and policies to support store, district

and regional partners.

. Accountable for setting clear expectations and achieving results on

internal talent and human capital scorecard metrics, including

associate engagement, retention and training. Achieved overall #1

region rank in 2009.

. Balanced role of associate advocate and strategic business partner

to improve organizational performance.

. Supported regional projects and corporate programs with enterprise

wide implications.

DISTRICT MANAGER

JACKSONVILLE, FL

September 2006 - March 2008

. Led a team of eight Store Managers in a district with $136 million

in annual revenue.

. Accountable for financial performance and execution of company

vision, mission and values.

. Improved key metrics in customer satisfaction and solution selling

through recruitment of new team members and training incumbents in

the processes that drive sales and customer service.

STORE GENERAL MANAGER

JACKSONVILLE, FL & COLUMBIA, SC

October 2004 - August 2006

. Led a store with over $20 million in annual volume (Avenues

location, Jacksonville).

. Developed a culture within the store team to deliver results in

customer satisfaction, sales and presentation standards.

. Opened a pilot format, Sears Essentials, in Columbia, SC in

February of 2005.

DISTRICT MARKETING MANAGER

COLUMBIA, SC

November 2002 - September 2004

. Accountable for implementation of whole-house merchandising and

presentation standards among 12 store teams within the Columbia,

South Carolina district.

. Single point of contact on presentation strategy changes and

execution of monthly sales planning.

CONVERSION TEAM LEADER

JACKSONVILLE, FL

March 2002 - October 2002

. Multi-unit role responsible for implementation of organizational

changes in human resources, merchandise flow processes and customer

service.

. Worked closely with store teams to facilitate associates'

transition to new roles within the organization.

Continued on next page

Jenifer Bechtold Page 2

DISTRICT CREDIT MANAGER

JACKSONVILLE, FL

April 2000 - February 2002

. Multi-unit responsibility for 19 stores in Florida, Georgia and

South Carolina.

. Primary functions included classroom and on-the-job training of

associates and management staff to improve credit acquisition; P&L

analysis and compliance audits.

HUMAN RESOURCES MANAGER

ORANGE PARK, FL

April 1998

- March 2000

. Assisted store management in achieving regular and seasonal

staffing needs.

. Partnered with both employees and managers on issues and concerns

to improve retention and customer satisfaction across the store.

. Completed all human resources generalist functions including

payroll processing, employee and job data maintenance.

SALES MANAGER

August 1998 - March 1998

NATIONAL MANAGEMENT TRAINEE

October 1995 - July 1996

HUMAN RESOURCES SPECIALIST

March 1995 - September 1995

EDUCATION AND CREDENTIALS

FLORIDA STATE UNIVERSITY

TALLAHASSEE, FL

Bachelor of Science in Management

April 1995

Major: Human Resource Management

CERTIFICATIONS

Certified Professional in Human Resources (PHR)

May 2011

TECHNICAL PROFICIENCIES

. Microsoft Office Suite (Word, Excel, Power Point, Outlook)

. HRIS Applications (Peoplesoft)

. Performance Management Applications (Success Factors)

. Talent Acquisition Applicant Tracking Systems (BrassRing, eHire)

Contact this candidate