Customer Service Sales
Resume:
Jim Egan
********@*****.***
Address
Colonia, NJ 07067
Education West Virginia University, Morgantown, WV May 2008
Bachelor of Science in Business Administration
Accreditation Body: AACSB International
Major: Marketing
Minor: Philosophy
Experience Cottage Crafters, Allentown, PA Sep. 2010-Present
Store Manager
. Supervised employees and handled customer service
requests.
. Placed advertisements in local newspapers and
radio stations.
. Developed relationships with wholesalers to
satisfy inventory and purchasing needs.
. Recruited and retained vendors for in-store booth
displays.
Circular Edge LLC, Somerset, NJ May 2010-Sep. 2010
ERP Solutions - Marketing Associate
. Conducted sales calls and developed leads, thereby
initiating sales presentations, product
demonstrations, and RFP's
. Served as sales representative at Quest Northeast
Regional User Group Trade Show
. Designed marketing communications, e.g. mission
statement, company slogan, product/service
offering presentations & data sheets, and company
capabilities presentation
. Conducted direct mail campaign, e.g.
product/service offering post cards and
promotional materials
Dow Jones & Company, Enterprise Media Group, Princeton, NJ Dec.
2008-June 2009
Content Technology Solutions - Data Analyst
. Performed data analysis and data updates in legacy
CRM systems, in response to data migration error
logs, working with the Data Migration Team and CRM
administrators.
. Supported the data migration validation process
working with internal and external business and
technology personnel.
. Reviewed the migrated data records and data values
to confirm that the data migrated correctly per
requirements and transformation logic rules.
. Provided status of errors and discrepancies
discovered during validation review.
Dow Jones & Company, Enterprise Media Group, Princeton, NJ Dec.
2007-Jan. 2008
Content Technology Solutions - Commercial Policy Department
Intern
. Reviewed identified reports that access data from
CRM and Billing systems and identified total set
of unique fields within all the reports
. Reviewed common fields needed across departments and
performed data analysis proposal as to how to
consolidate data into fewer reports that satisfy all
business stakeholders' common reporting needs
Dow Jones & Company, Enterprise Media Group, Princeton, NJ
Summer 2007
Content Technology Solutions - Commercial Policy Department
Intern
. Created a global pricing data repository,
providing real-time access to current product
price plans and policies
. Analyzed data needs and integrated global and
regional price lists, collaborating with pricing,
product and sales departments
. Identified standard price structure and
categorization, supporting the adoption of new
pricing policies and downstream process
efficiencies
. Designed an internal Microsoft SharePoint Web
site, e.g. home page and supplemental page
contents; display format and filters; useful links
Skills Computer: Access, Excel, PowerPoint, Word, Outlook,
SharePoint, Salesforce.
References Available upon request.
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