Supervisor Engineer

R aghunath R. Boddapati

Mail:*********.*********@*****.***

Contact No : 217-***-****

Summary

• Expertise with Administration and Configuration of Salesforce.com CRM to populate

and maintain data.

• Have performed page layout customization, page layout assignment based on profiles

and created custom links based on user requirement.

• Experienced in all phases of Software Development Life Cycle (SDLC), quality

management systems and project life cycle processes. Highly skilled in

Salesforce.com (SFDC) development and implementation.

• Proficient in M icrosoft office tools

Education

• Masters in Computer Science at University of I l linois

• Undergraduate in Information Technology

• GPA: 3.7

Honors & Awards

• Awarded Scholarship and Graduate Assistantship at University of I l linois and

U niversity of Bridgeport.

• Achieved the “Best Analyst Intern 2008” award at Syndicate Bank, India.

Objective

• Seeking a challenging position to utilize my skills and competence in the assigned

f ield to enhance the Professional Growth while being Professional and Flexible.

Experience

Graduate Assistantship, University of I llinois, August 2010 – May 2011

• As a Graduate Assistant in such a prestigious University, I really developed my

p resentation skills by assisting in organizing workshops. Due to demanding

responsibility and multi-task oriented work environment under a motivated

supervisor made me more f lexible and accustomed to hard work and provided

n umber of opportunities to develop my soft skills and managerial skills.

• Developed mobile apps using JSP, Oracle.

• Experience in Adobe contr ibutes on building and editing web pages.

• Experience in taking monthly web reports

• Experience in M icrosoft office tools like word, excel etc.

• Experience in editing images using Photoshop, Light Room etc.

Served as Volunteer, Faith Coalition for the Common Good, Ma rch 2010 –

D ecember 2010:

• As a Volunteer Assistant I learned the social side of the work I am doing. The way

my director guided me and few meetings with her really developed me to grow as a

person.

• Worked on pieces of information and developed a common database.

• Designed a brochure for the Organization.

• Worked on different computer related tasks.

Graduate Assistantship, University of Bridgeport, August 2009 – December

2009:

• During my assistantship work at University of Bridgeport, I nur tured my

communication skills and soft skills by working with highly qualified delegates.

D uring ini tial stages my supervisor acted as my mentor to boost up the confidence

levels in me and helped in making adaptable to the work environment.

• Helped Supervisor in his office works and academic works (labs for students) in Data

Base Design Course.

• Helped Supervisor in documentation of his research work using Microsoft Office and

Power Point.

Salesforce Analyst, Syndicate Bank, I ndia, April 2007-April 2009:

• Performed the roles of Salesforce.com Developer and Administrator.

• Responsible for Salesforce.com Application Setup activities and customized the apps

to match the functional needs.

• In teracted with various business team members to gather and documented the

requirements. Implemented the requirements on Salesforce.com platform and

Force.com IDE Plug-in using Eclipse.

• Closely worked with SalesForce.com team while implementing the solutions for the

requirements.

• Designed, Implemented and deployed the Custom objects, Page layouts, Custom

t abs, Components to suit to the needs of the application.

• Created Custom Objects and defined lookup and master-detail relationships on the

objects and created junction objects to establish connectivity among objects.

• Implemented Apex Classes & T riggers and linked them to manage the workflows

i mplemented in the system.

• Implemented various Custom Reports and deployed them for different business user

levels.

• Create various profiles and configured the permissions based on the organizational

h ierarchy requirements

• Customized tabs for among different business users groups and business centers.

• Performed the role of support engineer for the internal users and helped them in

getting used to the application, generated reports and saved them for further access

to the users.

Skill Set

• Salesforce Technologies : Salesforce CRM, Validation Rules, Page Layouts,

Record Types, Workflow & Approvals, Dashboards, Custom Objects, Manage Users,

P rofiles

• Programming Languages: PL/SQL, JSP, C#, NET, C++, C.

• Markup Languages: H TM L, XML

• Database: MS-SQL Server 2000, Oracle 11g, Microsoft access

• Operating System: MS Windows 2000/2003, windows XP, vista, 7, Mac OS

STRENGTHS

• Strong determination to succeed

• Highly organized - can prioritize work schedules, manage t ime effectively and meet

deadlines

• Resourceful, proactive and have init iative

• Effective communicator

• Quick learner and hardworking

• Flexible and adapt quickly to new working environments

• Work independently and as part of a team

Contact this candidate