Testing Quality Assurance
Resume:
Archana P
Bellevue, WA
**.*.*******@*****.***
PROFILE
Results-driven professional with over 6 years of experience in Information
Technology industry with first-rate expertise in Software Quality Assurance
and Testing. Well versed with Automated and Manual Testing, Performance
Testing, Regression Testing, Stress Testing, Integration Testing, System
Testing, Black Box Testing and Test Documentation. Expertise in review and
documentation of system test plans and creating test cases on the basis of
products releases features, client's requirements and related technical
document. Proven experience in writing Test Plans, defining Test cases,
developing and maintaining Test scripts, analyzing bugs, interaction with
team members in fixing the errors.
Possess Excellent Verbal and Written Communication Skills. Good problem
solving skills and team player with strong interpersonal and communication
skills. Have ability to work collaboratively with testers, developers, and
other team members to test complex projects to achieve overall enhancement
of software product quality.
PROFESSIONAL SUMMARY
> Over 6 years of diverse experience of Quality Assurance, and testing with
emphasis on Automated/Manual Unit, White Box Testing, Front End Testing
(Functional Testing and GUI Testing), System Testing, Performance,
Stress, Load and Regression Testing of Stand-alone, Client/Server and Web
based applications.
> Complete understanding of Software Development Life Cycle (SDLC) in the
areas of business analysis, development, testing, deployment and
documentation.
> Experience working with software Development life cycle models (Waterfall
Model, V Model, Incremental/Iteration Model and Agile Model).
> Responsible for Quality Assurance and Control, Test Planning and
Execution based on clients' specifications.
> Extensive experience in test case design and test suite design to cover
all the requirements and make sure that the software is in compliance.
> Experience in creating and managing comprehensive test plans and test
cases using Mercury's Test Director and Rational's Test Manager
> Extensive use of bug tracking tools like Mercury TestDirector, Rational
ClearQuest for reporting modification requests.
> Developed test cases to comply with test processes and requirements.
> Responsible for the planning and coordination of contingencies when
scheduling and maintaining current status of projects and assigned
project deadlines.
> Expert in Documentation and Automation of testing using, LoadRunner,
WinRunner, Test Director, Manual Testing, Mercury Interactive Test Suite.
> Involved in defining test conditions to determine the success or failure
of test cases that would let us know the test results.
> Skilled in data manipulation using SQL queries and writing PL/SQL
procedures.
> Have been involved in client-server and Web based applications.
> Strong knowledge of Software Change Control and Production Automation.
> Involved in front-end Java clients and back-end Unix/Oracle-based
applications.
> Involved in load test and performed test using Load Runner.
> Experience in data driven testing in HP QTP.
> Extensive experience using tools like HP Quality Center, JIRA to log,
track and verify defects during the testing lifecycle.
> Performed White Box Testing in the Unit Testing Phase.
> Hands-on experience in Automation Tools HP QTP, Win Runner and HP Load
Runner.
> Exposure to various programming environments such as JAVA, .Net framework
and across different operating systems like Windows and various flavors
of Unix
> Strong experience in healthcare, travel, financial and telecom
applications.
> Comfortable working as an individual and in a team environment.
> Excellent communication, leadership and interpersonal skills.
> Participated in multiple review meetings throughout the product lifecycle
which ranged from code reviews to test case reviews to make sure
everything is inline with the expectations.
EDUCATION
Jawaharlal Nehru Technology University, Hyderabad, India
B.Tech. in Computer Science Engineering Apr '05
TECHNICAL SKILLS
Testing Tools Quality Center, QTP, Load Runner, Test
Director, WinRunner, LoadRunner, Rational
RequisitePro, Rational Test Manager
T-Mobile Tools QuikView, Streamline, IMEI Blacklisting Tool
Languages VB Script, C, C++, PL/SQL, SQL, HTML, DHTML,
XML, JavaScript
Databases Oracle 8i/9i/10g, MS Access, MS SQL Server,
Sybase
Operating Systems Windows Vista, XP, Windows 2000/NT, Unix,
Linux, MS DOS
Professional Tools MS Office Suite, MS Visio
Other Tools TOAD, JIRA, Bugzilla, CVS, TortoiseSVN, Clear
Case, Rational ClearQuest, SQLDeveloper,
Proforma
Designing tools Rational Rose, UML
Protocols HTTP, FTP, TCP/IP, UDP, SMTP
PROFESSIONAL EXPERIENCE
T-Mobile USA
Bothell, WA
Feb. '11 - Present
Dev Integration Tester
T-Mobile USA is a national provider of wireless voice, messaging and data
services capable of reaching over 293 million Americans. T-Mobile is also
one of the first players to introduce 4G network in USA. It also has with a
breadth of value-added plans along with reliable network and quality
service to help people and families stick together.
Responsibilities:
. Responsible for successful integration testing for all the development
done by the team in each sprint.
. Acted as a liaison between the System Analysts, Developers, other onshore
parties and offshore testing teams providing all the required
information.
. Have been known to perform and operate with excellence and quality in
tight timelines.
. Played critical role as a business knowledge go-to person apart from
leading the testing effort for the IMEI Blocking Tool which was a
completely new project for the team.
. Created a tightly-knitted testing process between onshore and offshore
teams which enabled easy handoff of testing activities with the help of
daily handoff emails which made sure that resource utilization is
maximized.
. Prepared test results sheet that showcased the effectiveness of test case
execution
. Was involved in extensive SoapUI testing to test the webservices and the
services for the entire application for each sprint.
. Create data requests templates for various sprints that helped in
gathering the required test data before the commencement of testing
activities.
. Involved in designing detailed test plans and test suites as part of Dev.
Integration Testing.
. Responsible for creating Test Cases and Test Plans in Quality Center
including monitoring execution status for timely execution.
. Involved in test case review for both Dev Integration and QAT test cases
to make sure all scenarios are effectively covered.
. Responsible for Sprint and QAT defect tracking during each sprint and
made sure all defects are addressed by the development team.
. Helped in assessment of development team's performance in terms of code
effectiveness using some general testing metrics at sprint level such as
number of sprint defects, number of QAT defects, etc... by creating pivot
tables in excels to depict this data.
. Was applauded for making sure for my feat to maintain deliverables and
made sure they were up to date.
. Worked in tandem with QAT testers in helping them answer questions about
the functionalities for each sprint along with providing assistance for
testing any roadblocks that the QAT team faced.
. Testing also involved making sure to check that the databases were
updated for memos, logs
. Presented the testing team's efforts and progress to upper management
during several status update meetings.
. Documented the business knowledge gathered as part of testing as well as
during the general duration of the sprint, which will help during future
use of the tool.
Environment:
Agile/Scrum Teams, Quality Center 10.0, BPT Testing, Manual Testing, Flex,
JIRA, SoapUI, Web Services, Oracle, MS SQL Server, SQL Management Studio,
XML, SQLDeveloper, TOAD, MS Excel, MS Powerpoint
Angel.com
McLean, VA
Jan. '09 - Jan. '11
Test Lead
Angel.com combines powerful business voice technologies with simplified
implementation and management by providing industry-leading voice
technologies, including IVR, speech recognition, click-to-call among much
such functionality via a state of the art SaaS platform that dramatically
reduces the investment and time required to set up and manage
infrastructure. I was involved in the testing of a custom web site, which
helped the consultants and customers to build IVRs over the web without
much hassle.
Responsibilities:
. Analyzed the system specifications, business requirements for full
understanding of the business and employing the techniques of Rational
Unified Process in the project.
. Creating and configuring the test cases in Rational TestManager and
associating the test requirements developed in Rational RequisitePro with
them.
. Managed QA team to implement testing objectivities, studied and
understood the functionality of the application under test.
. Extensive work experience with HP Quality Center Business Process Testing
(BPT) with QTP.
. Part of the team that defined the business processes that need to be
considered for the SiteBuilder tool.
. Was involved partly during BPM process using Proforma tool.
. Worked in Agile environment during testing with Paired Programming teams
in Testing and Development.
. Also involved in executing and reporting out test results to communicate
the test results to the larger team.
. Involved in automated test script creation process throughout the
lifecycle.
. Created and customized schema repositories in ClearQuest with SQL as the
database using ClearQuest Designer.
. Involved in White Box Testing with developer in Unit Testing.
. Involved in Black Box Testing (Functionality, GUI Testing).
. Led a Team of 6 members, spanned over USA and India.
. Worked as Lead for web application as a part of functional testing team.
. Reviewed Business and Functional requirements and was also the SME for
the QA Team.
. Team peer review and updating Business Components details according to
review comments.
. Involved in writing BPT Manual components.
. Maintained a test suite for the entire product which was a combination of
manual and automated test cases, as needed.
. Responsible for software QA and analysis, with emphasis on performance
testing and functional decomposition of web-based (SOA) and legacy
systems architecture.
. Responsible to automate the manual components in BPT.
. Created different Application Areas for different test scenarios.
. Implemented the runtime parameters and grouped the components as per the
test scenarios for multiple iterations in Business Process Testing (BPT).
. Written user defined functions in the function library in QTP, written
recovery scenarios to handle the unexpected exceptions and associated to
the Application Area.
. Map the requirements to test cases (via QC test coverage) to follow
Traceability matrix.
. Created and executed black box test cases with respect to functional and
business requirements.
. Performed Pivot Table analysis several times to showcase the testing
team's performance using several measures of metrics such as meeting
execution deadlines, resource utilization among other such metrics.
. Developed test scenarios and test procedures based on test requirements
. Responsible for setting up the standards and procedures for Manual &
Automation Testing.
. Performed black box testing with manual testing
. Performed all phrases of end-to-end testing which includes Accepting
testing, Functionality testing and Regression testing of the application
. Responsible for manual and automated test case analysis.
. Tested all HTTP, HTTPS in this application.
. Performed cross browser testing to different versions of Netscape and
Microsoft IE Browsers
. Conducting weekly status meeting for Off Shore team.
. Attended daily Standup meeting with team members of Web team and
developers to evaluate the project progress.
. Supervised the use of Rational ClearQuest for Defect Tracking for all the
projects.
. Coordinated closely with developers during the testing life cycle.
. Coordinated closely with developers to detecting bugs and preparing the
Defect reports.
. Responsible to prepare the Test Results and submitting to the higher
management.
Environment:
Manual testing, Quality Center 9.2, BPT, Microsoft VB.Net, C#, ASP.Net, Web
Services, SQL Reporting Services, SQL Server 2005, Rational Toolset, Clear
Quest, Requisite Pro, Rational TM, Rational ClearQuest, Proforma
Delta Air Lines
Atlanta, GA
Sep. '07 - Dec. '08
Sr. QA Tester
This project was an Intranet web application for detecting insufficient
data provided by customers for enrolling into their frequent flyer program.
For applications received from Customers with insufficient data, the system
highlights the omitted data that is required and suggests
preventive/suggestive actions thereby helping to maintain the integrity and
efficiency of the system.
Responsibilities:
. Reviewed functional requirements and use cases documented in Requisite
Pro.
. Setting up the environment, installation, administration and maintenance
of Rational software testing tools.
. Worked in Agile environment conforming to Agile principles and methods
for Testing.
. Maintaining the Rational ClearQuest defect tracking system, including
submitting and assigning defects to the application developers along with
the release of defect aging reports.
. Generating detailed test results and related documents using Rational
SoDA.
. Created test scenarios and test cases based on functional documents and
user stories.
. Setting test plan and test lab in the Quality Center for the projects to
create and access requirements, defects, test cases and reports for the
status.
. Created and executed detailed test cases with step by step procedure and
expected results and maintained the test logs, test reports, test issues,
defect tracking using Quality Center.
. Used Quick Test Professional (QTP) for regression testing and running the
automation suite.
. Responsible for software QA and analysis, with emphasis on performance
testing and functional decomposition of web-based (SOA) and legacy
systems architecture.
. Created automation test scripts to test all end-to-end components -
legacy mainframe, Web and upgrade.
. Created automated test scripts for ease of testing continually.
. Involved in White Box Testing with developer to perform Unit Testing.
. Conducted test case reviews and presented the test cases/test scenarios
to the team members for all iterations.
. Participated in daily SCRUM meetings and gave the daily status of
testing.
. Optimized Quick Test Professional (QTP) scripts for Regression testing of
the application with various data sources and data types.
. Inserted checkpoints where needed, to compare the current behavior of the
application being tested to its behavior in the earlier version using
Quick Test Professional (QTP).
. Executed SQL queries to verify the database for the relevant test cases.
. Documented the defects in quality center and assigned them to relevant
developer.
Environment:
Requisite Pro, Rational Clear Quest, Rational Test Manager, HP Quality
Center9.2, QTP 9.2, Java, JSP, HTML, DHTML, CSS, Web farm, IIS web Servers,
IBM Web Sphere, Sybase
MedPlus
Mason, OH
Feb. '06 - Aug. '07
Quality Test Engineer
MedPlus is the leading developer and integrator of clinical connectivity
and healthcares data management solutions fostering better patient care and
improved business performance for healthcare institutions, physicians and
patients. One of their products is ChartMaxx, an electronic patient record
system. The ChartMaxx supports the creation and management of an electronic
patient record.
Responsibilities:
. Executed test cases under integration, user acceptance test environments.
. Backend testing was done to verify and validate data.
. Data verification and data integration test was done using SQL queries.
. Worked with developers in resolving issues in test environment and
defects while application under test.
. Reported defects to the development team and tracked defects using Test
Director
. Wrote and executed scripts for load testing using the Virtual User
Generator, created and run Controller scenarios to test the functionality
under varying load.
. Wrote SQL quires for Database testing(End to End Testing)
. Prepared Test Data for Positive and Negative Testing used in Data Driven
Test.
. Involved in creating Scenarios for Load Testing using Load Runner.
. Developed Test scripts for Data Driven testing using Win Runner.
. Created Vuser scripts to simulate client activities using Vuser Generator
. Created Load testing scenarios in Load Runner Controller based on the use
cases and business requirements.
. Inserted Transaction Points and Rendezvous Points to measure the
performance of the application in Load Runner.
. Involved in Performing Back-End Testing by writing SQL queries to extract
the data from SQL database.
. Involved in Database Compatibility testing to make sure that the
application is compatible when database is upgraded.
. Performed end-to-end testing on the release version of the software
application.
. Created various types of reports for Various User Levels. Created
JavaScript, based projects.
Environment:
Load Runner 8.0, QTP 8.0, Test Director 8.0, Java, Manual Testing, HTML,
Oracle 9i, PL/SQL, UNIX and Windows NT
Vision Infonet
Hyderabad, India
May '05 - Jan. '06
Java Developer
VISION INFONET, as a vibrant enterprising organization, began its journey
towards the world leadership in Medical transcription, Coding & Billing,
Electronic Medical Records & Paperless Office System implementation and
other Back-office services to the medical facilities. In the last many
years, we have grown with over 500 employees working in different shifts at
our sister concern. I worked in the development team that built the
Electronic Medical Record (MDCare) software for use by their customers that
include various healthcare facilities, doctors and hospitals. This software
includes the ability to schedule appointments, aggregated clinical
documentation for each patient, medical coding from within the software,
billing management and document editing and management.
Responsibilities:
. Developed, implemented and executed test methodologies and plans to
ensure software product quality.
. Core responsibility involved manually testing the application under test.
. Designed and developed tests scripts for manual testing of all the
modules.
. Performed extensive GUI testing using Win Runner.
. Performed high level Functional testing and Integration Testing using Win
Runner.
. Involved in creating Scenarios for Load Testing using Load Runner.
. Developed Test scripts for Data Driven testing using Win Runner.
. Performed extensive Regression Testing for subsequent versions of the
application using QTP.
. Involved in Performing Back-End Testing by writing SQL queries to extract
the data from SQL database.
. Involved in Database Compatibility testing to make sure that the
application is compatible when database is upgraded.
. Performed extensive User Acceptance Testing (UAT).
. Execute and repeat test conditions.
. Prioritize testing activities and defect management to meet project
objectives.
. Performed end-to-end testing on the release version of the software
application.
. Involved in Functionality, Black box, Integration and System of the
application using QTP.
. Tested various text-hyperlinks and image-hyperlinks of Home page and
different pages using QTP.
. Provided the management with reports, and schedules as necessary and
detected GUI bugs.
. Participated in the design walkthroughs and meetings.
. Defects were tracked, reviewed, analyzed and compared and stored in Test
Director.
Environment:
QTP 8.0, Test Director 8.0, Java, Manual Testing, HTML, Oracle 9i, PL/SQL,
UNIX and Windows NT
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