Customer Service Medical Billing

* ******* *********

* **** ******** ***, ****** Cucamonga, CA 91730

* ******: 909-***-***** Email: **************@*****.***

4

OBJECTIVE:

To obtain a challenging and rewarding position that will allow me to

utilize my skills, and experience with the opportunity for professional

growth and advancement.

PERSONAL QUALIFICATIONS:

Experienced in all phases of office procedures and operations, and the

ability to perform multi-task projects, team player. Ability to build

strong customer relations; dealing effectively with people.

SKILLS:

Medical/Dental/Insurance Terminology/Anatomy

Data Entry, Type 35-45 WPM, 10 Key (by touch)

General Office Procedures

MS Word, Excel, Practisoft (Dental Billing),

Completion of CMS-1500/ADA Claim Form

Medical (ICD-9/CPT/HCPCS) Dental (CDT) Coding

Medical and Dental Claims Billing

Ability to Maintain Confidentiality /HIPAA Compliant

Insurance Verification/Authorization

Schedule/Coordinate/Monitor Patient Appointments

MOSS(Medical Billing), Posting Payments and

Processing Transactions

Medicare Insurance Knowledge

Worker Comp. Insurance Knowledge

Commercial Insurance knowledge

Customer Service

EMPLOYMENT HISTORY:

SPECIALTY MEDICAL REIMBURSEMENT Chino, CA

Billing Specialist 11/09 -

Present

Duties include filing, faxing, preparing and mailing statements to patients

and attorney's, all front office duties. I am currently working as an on

call employee.

NEWPORT THIN FILM LABORATORY Chino, CA

Office Administrator 2007-

2009

Duties included answering of telephone, preparing and mailing invoices,

inputting customer information on computer, Peachtree Accounting, accounts

receivable, payable, correspondence with customers, filing, shipping and

receiving, quality control of parts and inspection of parts, UPS on-line

shipping, TNT Trucking.

PEACHWOOD PHYSICAL THERAPY Glendora, CA

Front office/ Medical billing 1999-

2007

Duties include supervise front office staff, data entry, balancing of

charge tickets, daily deposits, co-pay collection, inputting new patients

into computer system, faxing correspondences to main office, Dr offices and

adjusters, verification of insurances, filing charts, coping records front

office reception, answering phones, organization of medical records,

Medical Billing (CPT, HCPCS, and ICD coding).Prepared charts for Iron

Mountain pick ups.

RALPH'S BAKERY Arcadia, CA

Bakery Manager 1983-1999

Supervised 5 employees on a daily basis, maintained weekly schedules and

hours for the employees within the bakery, meet monthly and weekly sales

quotas and exceeded them, performed inventory on product within the bakery

on a monthly basis, cake decorator, baker, stocking of selves within the

bakery, customer service to insure the customers where always happy.

EDUCATION:

FRANKLIN CAREER COLLEGE

Ontario, CA

Medical Billing & Coding Program

2009

An accelerated 12 week course that teaches the fundamentals of

Medical/Dental Billing & Coding

and Medical Health Insurance.

References available upon request

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