Administrative Assistant Manager

JOANN GRAVES

**** ******* ****, *.*. #***

Washington, D.C. 20032

202-***-****

***********@********.***

Objective

A challenging position as an administrative assistant at a growth-oriented firm, were I can

further utilize my skills and that will allow me to acquire new abilities.

Skills

- Typing 80wpm

- Strong organizational skills and able to multi-task as needed

- Excellent interpersonal skills, phone manner and office etiquette, very detail

oriented

- Software: All Windows operating systems, Microsoft Word, some Excel, Word

Perfect, and Internet

- Self-motivated professional with excellent writing skills, quick study who rapidly

adjusts to changing demands, a team player and motivator.

Employment History

Academy for Educational Development (AED)

Senior Document Control Specialist, 1998-Present

Perform various administrative duties to support and facilitate the smooth operation of the

28-member Contracts department; send internal and external facsimiles and copy official

contractual documents; devised comprehensive filing system and maintained files

organization; prepare off-site storage for contract files in compliance with U.S.

Government regulations on record retention; format and edit reports; upkeep the various

office machines within the department; maintain and update consultant files; assist and

coordinate mass mailings when needed; responsible for all new employee training.

Advocates for Youth

Administrative Assistant/Receptionist, 1995-1997

Provided significant administrative support to various program teams, maintained

expansive filing system; coordinated meetings and training seminars; conducted

publications specialist tasks (billing and shipping invoice orders, handling telephone

inquiries, and credit card transactions); relieved receptionist daily for lunch and 15 minute

breaks.

Page – 2

JoAnn Graves

International Executive Reports

Receptionist, 1990-1995

Performed a variety of receptionist duties that included answering a 24-line phone console

for 9 companies; greeted visitors and clients to the office; sorted and distributed all

incoming mail. My tasks also included faxing facsimiles as needed and photocopying;

prepared large bulk and subscription mailings; stuff and labeled envelopes, then ran

through postage meter. Overtime was worked when necessary.

Washington Hilton and Towers

Secretary (Convention Service) 1984-1990

I supported a team of 7 in providing secretarial service that included, phone answering,

typing of Convention Reports, faxing, photocopying and distribution of all incoming mail.

Assisted in room setups when needed and worked at special evening events within the

hotel. I implemented a 4:00pm snack program for the staff that was well received also by

the Hotel Manager.

Eric and Company Caterers

Receptionist/Secretary 1976-1984

In this position I scheduled appointments, greeted clients and visitors to the office,

provided extensive phone answering, typed assorted party menus, letters and inter-office

memorandums. Devised and maintained the company files and whenever needed worked

as a waitress, or coat check person at various catered affairs.

1974

Western Senior High School, Washington, DC

Diploma

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