Nelson Wilkins III
Email:**********@*****.***
Phone: 212-***-****
TECHNICAL SKILLS
. Software: Possess knowledge of Windows 7 Operating System; Microsoft
Office 2010 (Word, Outlook, PowerPoint, Excel, SharePoint, Visio, Project
and Access)
. Hardware: Various Dell Models(Desktop and Laptops) HP Desktop Elite
Systems dc7300, dc7600, 8000-8300, HP Elite notebooks 2530p-8470p,
Various HP and Dell Local/Network Printer Model installation &
troubleshooting, Configuring Mobile Phones Android, IPhone and Blackberry
PROFESSIONAL WORK EXPERIENCE
Publicis Groupe (Resources IT)
IT Consultant
03/2014 - 05/2014
. System Refreshes: Network Imaging New Units, Reimaging Units, Software
Hardware Troubleshooting
. Helped Last Finishing Phase of Email Migration from Lotus Notes to
Outlook (Project Orion)
Technical Intern
08/2013 - 01/2014
. Task Include: Imaging, Reimaging (NetImage 4-5), Software and Hardware
Troubleshooting (Zenworks, Novell, Lotus Notes, MS Office 10-13), Network
Troubleshooting (Domain Changing) System Administration, Listing Assets
in Inventory, Collecting Assets, Being Team Player, Multitasking
. Helped during Project Orion at Publicis Group merging with Ominicon,
Changing Switches, Workstation Setup, Networking Troubleshooting and
Printer Configuration
US Department of Labor at Edison Job Corps
07/2012 - 02/2013
Office Assistant Trainee
. Effectively demonstrate ability to prepare/process business documents
using Microsoft Applications
. Assist students with computer applications in preparation for
examinations. Support Instructors by performing general office duties to
help the class run smoothly
. Work effectively as a member of a team
EDUCATION
Highland Springs High School June 2008 Earned
General Equivalency Diploma
Year UP
January 2014
Major: Information Technology;
. Participating in an intensive 11 month professional development program
with coursework in Microsoft Office 2010-2013, Business Communications,
Business Math and Professional Skills
. Accrue 200+ hours of hands-on training in IT Tech such as PC,MAC Hardware
and Software repair
. Develop project management, team work and public speaking skills through
researching, developing and presenting projects Complete 8 hours of
community service at New York Cares
. Earned "Attendance Award" for perfect attendance and punctuality
. Serve on the Outreach Committee to recruit future candidates through
site/school visits
. Educate potential corporate partners and donors about Year Up student
experiences