Medical Assistant Customer Service

D orne N. Evans

**** **** ***** ******, *** F loor

Baltimore, MD. 21213

410-***-****

Email Address: l ***********@*****.***

Objective:

E xperience of more than (9) nine years as a Medical Assistant with the sound knowledge of clerical and

clinical duties. Excellent communication skills with very good customer service knowledge.

Work Experience:

Student Medical Assistant

University Family P ractice, Baltimore, M D.

2000-2000

Administrative responsibilities include;

• schedule and coordinate patient appointments, retrieved reports and medical records

Clerical responsibilities include;

• administering vital signs (blood pressure, temperature, respirations, weight, height)

• assisted the Physicians, and escorted patients to the t reatment rooms

• responsible for preparation of the t reatment rooms

Medical Assistant- M ul tispecialty Clinic

Bon Secours Health System, Baltimore, M D.

2000-2010

Administrative responsibilities include;

• retrieve reports, testing, and medical records

• operated phones and retrieved messages

• scheduled and coordinated patient appointments and or testing dates

• entered patient data into the computer system, and completed referral forms for patients

Clerical responsibilities include;

• administered vital signs (blood pressure, height, weight, temperature, pulse ox, respirations)

• assisted with clinical procedures (wound packing and bandaging, breast needle localization,

suture and staple removal)

• administered injections to patients and perform routine testing in the laboratory, EKG’s

• escorted patients to treatment rooms

E ducation:

Medical Assistant Program Lake Clifton/Eastern High School

Medix School Baltimore, MD.

Towson, MD. Diploma

Certificate 1988-1992

1999-2000

References available upon request

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