PATTI BETTENCOURT ***********@*****.***
QUALIFICATIONS:
PUBLIC CONTACT SKILLS
-DEAL WITH CUSTOMERS AND DEPARTMENTAL HEADS IN A PROFESSIONAL AND
COURTEOUS MANNER.
-HANDLE INQUIRIES, COMPLAINTS, AND PROBLEMS
-USE MULTI-LINE PHONE SYSTEM
-ABLE TO TACTFULLY AND EFFECTIVELY COMMUNICATE WITH A WIDE VARIETY OP
PEOPLE
CLERICAL SKILLS
-ACCOUNTS PAYABLE AND RECEIVABLE MULTI-BUSINESS
-OPERATE 10-KEY CALCCLATOR BY TOUCH
-MAINTAIN ALPHA-NUMERIC FILES
-OPERATE FACS AKD COPY MACHINES
-HUMAN RESOURCE DUTIES -MULTI-BUSINESS
-MAIL CLERK MULTI-DEPARTMENT MULTI BUSINESS
-ANNUAL BUDGET PROJECTIONS
-RECEPTIONIST
-SUCCESSFUL EVENT CO-ORDINATOR
-PERFORM HEAD CASHIER DUTIES
-TIMECARDS- PAYROLL
-ORDERING, STOCKING, INVENTORY, BUDGETING OF SUPPLIES
-BUSINESS TIES, BUSINESS WORKS, QUICKBOOKS, PEACHTREE
-MICROSOFT OFFICE, EXCEL, LOTUS
-LIGHT TYPING
EMPLOYMENT
LOZZIO'S ANTIQUES, SJB. CA. & GILROY, CA.
(2005-PRESENT)
CO-OWNER, BOOKKEEPER, SALES, EVENT COORDINATER –LOCAL BUSINESS OWNERS
AND OUT OF TOWN VENDORS
THE DISPATCH, GILFOY, CA. (I997-20OI)
ACCOUNTS PAYABLE, SUPPLY CLERK, MAIL, HR, PAYROLL, RECEPTIONIST
MULTI -DEPARTMENT & MULTI BUSINESS FOR THE DISPATCH, MORGAN HILL TIMES
AND THE MIRACLE MILES
GILROY FOODS, GILROY, CA, (1993-1997) QUALITY INSPECTOR TECHNICIAN
MAURO'S STATIOMARY, GILROY, CA. (1993-1997) OFFICE MANAGER AIDE
EDUCATION
AUTOMATED OFFICE SKILLS COURSE (2000)
COMPUTER COURSES
GAVILAN JR, COLLEGE
GILROY HIGH SCHOOL
REFERENCES
WILL FURNISH UPON REQUEST