Quality Assurance Sales

SUMMARY

* ***** ** ********** ** Software Quality Assurance and Testing of Web

Based Client-Server applications developed using J2EE and .NET platform.

Overall 9 years of IT industry experience in Software Testing and Customer

Service.

. Very good understanding of various models of SDLC & various QA

Methodologies.

. Actively involved in different phases SLDC to plan and execute various

types of testing including Validations and Verifications, Functionality

Testing, System Testing, Integration Testing, Regression Testing, User

Acceptance Testing (UAT) and Stress/Load Testing.

. Experience in preparing Test Strategy, Test Plan, Test Cases, Test

Scenarios and Test Summary Reports based on the business requirement

document & Technical Design documents.

. Experience in manual testing and automated testing.

. Experience in documenting the testing process using MS-Office tools

including Word, Excel, PowerPoint and MS Project.

. Experience in executing SQL Queries to validate data in the back end.

. Involved in "Business Acceptance Testing" & "Application Acceptance

Testing" in test & development environments using agile methodologies.

. Scheduled daily stand-ups, review meetings, release planning meetings

following the Agile Unified Process.

. Involved in cross browsing testing of the application on various Browsers

to ensure that it functions similarly on all browsers

. Designed Object model programming and also developed Descriptive

programming in QTP

. Responsible for Automation testing using VB Script language with QTP tool

for conducting Regression testing. Also identified re-usable scripts for

sake of building the test automation framework

. Ability to write raising the defects and tracking them till resolution

using various Bug tracking tools.

. Able to work independently, a good team player and interact well with all

levels of management

. Excellent written and verbal communication skills, documentation skills

and analytical skills.

. Self-motivated, proactive, task oriented and quick learner of new

technologies and proficient in handling geographically diverse teams.

PROFESSIONAL CERTIFICATION

ISEB (ISTQB Foundation in Software Testing Examination)

PROFESSIONAL QUALIFICATION

. Post Graduate Diploma in Software Application Development

National Institute of Information Technology, Mumbai, India

. Bachelors of Commerce, Mumbai India

TECHNICAL SKILLS

Operating Systems Windows 98, Windows 2000, Windows XP, Windows 2003

Server, Unix

Languages C, C++, Java, PL-SQL, COBOL, Visual Basic

Web Technologies HTML, DHTML, XML, Java, JSP, Servlet, .Net ASP, Java

Script, VB Script

RDBMS and Database Oracle 9i/10g, MS SQL Server 2000/2003, Toad 7.x/8.x

Tools

Testing Tools Mercury Load Runner, Mercury QuickTestPro (QTP)

Defect Tracking Rational Clear Quest, Mercury Test Director 7.x, HP

Tools Quality Center 8.x

Browser Internet Explorer, Mozilla Firefox 3.x

ERP Software SAP R/3 4.7c, SAP R/3 ECC 6.0

Collaboration eRooms, Microsoft Sharepoint

Software

PROFESSIONAL EXPEREINCE

Client: Sabre, Southlake, TX

Duration: Oct 2009 - March 2010

Project: Global Sales Tool

Role: Quality Assurance Consultant

Phase: Product Development and Production Support

Sabre Holdings is world's leading provider of technology solutions for the

travel industry. Global Sales Tool project was part of Sabre Airline

Solutions. Tool's provided functionality to calculate profitability of

Sabre's subscriber contracts to help management make strategic decision

regarding signing new contracts agreements or renewal of an existing

subscriber contract. Tool was being used by Sabre sales executives in North

Americas, South America and EMEA regions. Frontend of the tool was

developed on J2EE platform and backend of the tool was SAP ERP. I played a

role of Assistant Quality Assurance Specialist to test the User Interface

of the application.

. Understand the business requirements for Global Sales Tool

functionality. The functionality varied based on geographic location

(region) of end user of the tool.

. Interacted with the Sabre IT Systems Analyst, Business Users,

Software Consultants, and Software Developers for better

understanding of the business requirements, application

functionality, scope, variations and navigation flow.

. Involved in preparing Test Plan that detailed the testing scope

strategy, hi-level test requirements and necessary resources.

. Performed System Interface Testing, Frontend Testing, Functional

Unit Testing and Functional Regression Testing. Executed both

positive and Negative testing as applicable in different area of the

Global Sales Tool.

. Developed test cases to test the complete functionality of the

application which allowed user to create/edit Sales Opportunities

and Subscriber Sales Contracts. Functionality included Dash Board,

Opportunity Maintenance UI, Scenario Maintenance UI, Contract

Pricing Calculation Results UI and Document Preparation screen.

Functionality included region specific variations in various

business functions, Approval Level Escalations and printing of

approved legally binding contract documents in PDF form.

. Test cases were performed using Manual Testing and Automated

testing.

. Worked with IT users and business users to prepare master data

required for testing the core business scenarios and its variations.

. Writing, maintaining and updating Test Documentation's for various

stages of testing for reference and auditing purposes.

. Customized, implemented, and administered the Rational Clear Quest

defect tracking database. Demonstrated the defect tracker to

business and technical personnel

. Coordinated resolution of defects from development team and

performed re-testing and regression testing.

. Responsible for performing testing duties within an agile

development environment. Those responsibilities include taking part

in release planning, iteration planning, working with users to

create story tests and acceptance tests, working with developers to

create automated tests in QTP, setting up the test data in the test

databases to test for different scenarios, executing the automated

QTP tests as well as conducting exploratory testing, and ensured

that all testing was completed within the timeframe given for a

development iteration.

. Participated in weekly status meetings showing progress and provided

estimates for future testing efforts.

. Documented and tracked Test Scripts, Test Results, Test Analysis;

reported the defects using Rational Clear Quest.

. Use QTP for limited for limited automation testing.

. Simulated the virtual users to rate the load and performance

measurements of the website.

. Attended Change Request meetings to document changes and implemented

procedures to test changes. Updated existing Test Cases against the

change or requirements.

Tools / Technologies

HTML, J2EE WebDyn Pro, SAP R/3 4.7, SAP R/3 ECC 6.0, Rational Clear Quest,

Loadrunner, Quality center, HP SharePoint, Internet Explorer, Word, Excel,

Power Point

Client: McKesson, Carrolton, TX

Duration: March 2009-Aug 2009

Project: Supply Management Online

Role: QA Analyst

McKesson is a leading Healthcare Services company. It is the largest

pharmaceutical distributor in North America. Supply Management Online (SMO)

portal provides functionality of E-Commerce, Supply Chain Management

Ordering and Reporting system. Customers can Order their products using a

web based application Supply Management Online (SMO) and can review and

analyze their purchasing data using SMO Reports System. SMO Reports module

addressed reporting needs of McKesson internal business units and McKesson

external customer. The application provided both, standard reports

accessible by all customers and custom reports developed and accessible by

specific customers.

. Reviewed the Business Requirement documents for Reports application

front end, standard SMO reports and various customer specific

reports.

. Closely worked with business analysts and developers to understand

business requirements, application functionality and application

navigation flow.

. Participated in meetings to create Unit Test Plan, Integration Test

Plan and UAT with QA Team, identified additional test cases not

covered by the development team.

. Performed validations and verifications for front end GUI.

. Executed QTP test scripts for functional and regression testing.

. Performed System Testing of application front end to test

application role based security to

restrict access to Reports to authorized users.

. Reported and managed defect using defect tracking tool Mercury Test

Director.

. Can customize vuser script in Load Runner for parameterization,

correlation query, transaction point, rendezvous point and created

scenarios using Load Runner controller.

. Reviewed the existing defect documents and developed test cases to

test the modified functionality of the application.

. Coordinated resolution of defects with development team and

performed system testing and regression testing.

. Created and maintained Test Documentation's for various stages of

testing for reference and auditing purposes

Tools / Technologies

Word, Excel, .NET ASP, .NET, HTML, VB Script, Quality Centre, QTP, Remedy,

Internet Explorer, Oracle SQL, Mozilla Firefox

Client: Symphony Services, Dallas, TX

Duration: Sep 2008 - Jan 2009

Project: xTrak - Telecommunication Asset Management & Invoice Verification

System

Role: QA Analyst

Symphony Services is leading provider of technology solutions to manage

Telecommunication Asset Management and Invoice Verification system.

Application provided ability to add/change/delete various telecommunication

assets and its billing terms and compared the actual invoice received from

Telecom service provider using manual and automated methods (Call Data

Records).

. Reviewed the Business Requirement documents for xTrak application

functionality.

. Closely worked with application developer and business users to

understand business requirements, application functionality and

navigation flow.

. Involved in performing System Interface Testing - Batch Jobs,

Frontend Testing, Functional Testing and Regression Testing.

. Performed validations and verifications for GUI.

. Conducted Browser compatibility testing using different browsers

like MS Internet Explorer, Firefox

. Reviewed Test Plan and existing test document standards to be

followed during the assignment.

. Reviewed the defect documents and developed test cases to test the

modified functionality of the application. Coordinated resolution of

defects with development team and performed system testing and

regression testing.

. Application functionality included ability to add, update and remove

various telecommunication assets manually using GUI or using batch

jobs. Load billing data received from Telecommunication Companies to

application.

. Performed manual testing and executed QTP test scripts for

regression testing.

. Created and maintained Test Documentation's for various stages of

testing for reference and auditing purposes

. Recorded LoadRunner vuser scripts implementing parameterization both

manually and by data driven wizards in Virtual User Generator

. Participated in weekly defect status meetings to review defects

currently open, defects currently being fixed by development team to

plan the testing effort and resources in next work week.

. Documented and tracked Test Scripts, Test Results, and Test

Analysis;

. Reported the defects using Rational Clear Quest.

Tools / Technologies

Word, Excel, .NET ASP, .NET, HTML, VB Script, loadrunner, MS SQL Server,

Unix, Quality Center, QTP, Internet Explorer, Mozilla Firefox, Rational

Clear Quest.

Client: Vibrant e-Technologies Limited

Duration: Feb 2001 - Jan 2008

Project: E-Learning Classes - MCSE, CCNA

Role: Quality Assurance Analyst

Vibrant's eTechnologies limited is Microsoft and Cisco Certified Training

Partner provided instructor led training and self-paced E-Learning classes

for MCSE and CCNA certification tracks. E-Learning project specialized in

creating a learning experience that builds knowledge and skills using web-

enabled technology to be utilized by individuals and organizations seeking

to train employees for Microsoft and Cisco certification.

. Verified course content, scoring and overall functionality of E-

learning system.

. Created test plans based on training specifications

. Created test scripts to support test plans.

. Re-tested original problems identified during all phases of testing.

. Ensured time deliveries while maintaining the quality of each

deliverable

. Created and executed test scenarios and test condition

. Logged and tracked defects in Excel during all phases of testing.

. Identified and created use cases from the gathered user requirements

. Worked closely with other team members on organizing test plans and

training rollout.

Tools / Technologies

MS Office suite, Word, Excel, Power Point, .NET ASP, .NET, HTML, Internet

Explorer, Windows 98/200

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