Customer Service Graphic Designer

Summary of Qualifications

SENIOR GRAPHIC DESIGNER WITH FIFTEEN YEARS EXPERIENCE IN EXTENSIVE WEB AND

PRINT DESIGN, HTML AND CSS CODING, DEVELOPMENT, TESTING AND IMPLEMENTATION

OF CROSS COMPATIBLE WEBSITES. A MANAGER OF MULTIPLE PROJECTS, WHO HAS THE

PROVEN ABILITY TO CONTINUOUSLY MEET AGGRESSIVE DEADLINES WHILE MAINTAINING

A HIGH STANDARD OF QUALITY. MY STRENGTHS ARE STRONG TECHNICAL, WRITTEN,

AND ORAL COMMUNICATION SKILLS WITH A NATURAL ABILITY TO FOSTER A TEAM

ATMOSPHERE USING EXCELLENT CLIENT RELATIONSHIP MANAGEMENT SKILLS.

PRACTICAL SOLUTION-ORIENTED CREATIVE PROFESSIONAL WHO EFFECTIVELY ACHIEVES

POSITIVE BOTTOM LINE RESULTS WITHIN BUDGETED TIME FRAMES.

Technical Expertise

Platforms

Mac OS, Windows

Applications

Adobe Creative Suite, Dreamweaver, Flash, Photoshop, Quark, InDesign,

Illustrator, Versioning with TortoiseSVN client, WordPress, Microsoft

Office software: Outlook, Word, PowerPoint, and Excel

Skills

Website Development, Print Design, Branding, Digital Photography, Black and

White Photography Development and Print, Online Marketing, Email Campaigns,

SEO, Managing Projects from Conception to Completion, and Working with

Outside Vendors

Experience with Integrating

JavaScript, JQuery, Action Script, PHP

Professional Experience

*American optometry Association 2011-2011

Graphic Designer with an emphasis on Email marketing

Goal is to increase AOA membership using best email practices.

*Liberty Sports Interactive Inc./dba Fanball 2010-2011

Senior Graphic Designer

Designer for a fantasy sports company, creating a wide variety of creative

solutions from logos, web design, advertising, and business collateral.

Client list included: MSNBC, The Golf Channel, NBC, USA TODAY, SPEED TV,

ESPN, AOL and other fantasy sports related companies. We worked with these

high profile companies by running games for them, creating and implementing

email marketing campaigns or print pieces that were sent to customers.

. Created ecommerce fantasy game web site interfaces for over 57 games

and services utilizing advanced CSS and HTML. Internet graphics were

produced using advanced Photoshop techniques.

. Achieved superior website functionality by interfacing with

programmers to bridge the gap between front end design and back end

programming. The team accomplished this by creating a single CSS W3C

web standard compliant style sheet that could be implemented multiple

times with multiple templates.

. Spearheaded designing and implementing the National Fantasy

Championship's Baseball, Football and Basketball Websites through use

of Photoshop, CSS, HTML, Flash, JavaScript and JQuery.

. Developed though team collaboration dynamic website modules that

could easily be inserted or removed while maintaining design and

functionality. Work was done using PHP.

. Solely responsible for designing print mailers from conception to

camera ready for outside vendors. Print pieces were sent to a

customer base of over 300,000. To increase efficiency and profits,

these documents were later converted to web downloadable pdf's .

. Designed print ads for multiple Fanball Fantasy Sports Magazines.

Fanball produced over 10 magazines a year covering all major sports.

. Created compelling postcards and advertisements to entice new

customers to play fantasy games.

. Designed and implemented Email marketing campaigns and newsletters to

inform and attract new business.

. Designed successful ad campaigns that gave incentives for existing

customers to return to play fantasy games each year.

. Implemented email ad campaigns, banner advertisement creation and

exchange as a result of extensive knowledge of company's goals to

gain and retain customers.

. Introduced innovative and timesaving features of the company's high

tech Ricoh color printer.

. Photographed for company events and staff photos.

. Trained customer service staff on Quark, InDesign, and Photoshop.

. Successfully serviced the needs of content suppliers and outside

vendors.

*Fanball 2007-2010

Graphic Designer

*cdm fantasy sports 1999-2007

Graphic Designer

*Company owners are the same. However, the company was sold the name was

changed.

Primary network 1996-1999

Graphic Designer

. Developing websites and designing ads.

. Internet sales and customer service.

. Servicing the needs of content suppliers and outside vendors.

. Photographer for Swarm Basketball game events.

. Assisted in trade shows at the VP fair.

Education

BS, Hotel and Restaurant Management

University of Missouri - Columbia, Missouri

Graphic Communications

St. Louis Community College - Meramec, Missouri

Professional Development

Flash Training, Technical Lead Online Education

Photoshop Conference Training

Member of National Association of Photoshop Professionals

Canon Immersion EOS HD Storytelling St Louis Workshop

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