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TERRELL MOTEN Houston, TX. ***** (P) 713-***-**** *****.*******@*****.***
Objective:
Seeking to find an entry-level Desktop Support Technician position where I
can utilize my skills and educational background as tools for professional
advancement and growth.
Computer Skills:
A+, Network+, Security+, Help Desk Support Technician, Internet, Microsoft
Word,
Excel, PowerPoint, 2000, and XP.
Education:
. Texas School of Business
Computer Support Technician Diploma 2010
Experience:
Locke Security Houston, TX
7/2008 - 6/2011
Security Officer
. Guarded industrial and commercial properties against fire, theft, and
vandalism.
. Examined doors, windows, and gates to ensure that they were secure.
. Observed departing personnel to guard against the theft of company
property.
. Watched for and reported irregularities, such as fire hazards, and
leaking water pipes.
United States Postal Service Houston, TX
10/2007 - 6/2008
Mail Handler
. Sorted and processed mail in post office.
. Sorted incoming and outgoing mail into mail rack and mail sacks
according to destination.
. Fed letters into electric canceling mail.
. Transported mail within post office.
Walmart Houston, TX
10/2006-8/2007
Cart Attendant & Greeter
. Greeted customers as they entered and exited the store.
. Retrieved shopping carts from the parking lot.
Install and provide assistance for operating systems, applications,
and technology including /software products. Defines service levels,
service agreements and manages the help desk operation. To resolve,
promptly and effectively all support calls relating to desktop
software/hardware, Preformi, configuration and verification
and maintenance whilst demonstrating and delivering excellent customer
service throughout. T moderately com an software and hard
ware issues f p