Derrick Lee
**** * **** *** ******, Colorado ****5 720-***-**** 313-***-****
********@***.***
MANAGEMENT PROFESSIONAL
Operations/Warehouse/Customer Care/Sales
A Dynamic, versatile and self directed individual who is accustomed to
making independent decisions in fast paced settings. Excellent
communication and relationship management skills with ability to inspire
teams to outperform expectations. Proven record to excel at organizing and
setting up new standard operating procedures, trouble shooting and taking
adverse situations and making them positive. Career has been distinguished
by exceptional contributions and commitment
Competencies Include:
Team Building Project Management Staffing Requirements
Conflict Resolution Quality Control ISO 9001/JIT/Six
Sigma/5S
Performance Evaluations Compliance Audits
PROFESSIONAL EXPERIENCE
GENERAL MOTORS COMPANY, Aurora, CO (July 2008 - February 2011)
Operations Supervisor
Supervise union production personnel. Coordinate logistics and suppliers
to reduce delays for production. Organize manpower distribution to ensure
proper coverage including vacations, medical leaves of absence and leaves
of absence. Provide resources, atmosphere, and priority for never-ending
improvement in all aspects of the business. Coordinate team efforts to
develop and maintain quality. Work with hourly personnel to provide
technical leadership and training.
Ensure that health and safety hazards and unsafe practices are corrected
while optimizing production through the use of constraint management
techniques. Monitor operation constraints, part flow and prepare and submit
progress reports to upper management. Oversee and direct 20 to 30 UAW
hourly personnel.
LINC CORPORATION, Detroit, MI (February 2007 - June 2008)
Operations/Material Handling Supervisor
Coordinates and supervises the daily and weekly activities that occur
within assigned area of the location/operation; provides leadership,
motivation, training, and development of workforce; executes against
customer/site requirements; participates in continuous improvement
activities as part of the site management team and ensures company policies
are followed and site develops positive work culture. Daily
production/material handling functions of any department within the
facility. Oversee and direct 15 to 20 Teamster hourly personnel.
Communicate administrative policies/procedures, work rules.
FLINT SPECIAL SERVICES, Pontiac, MI (July 2006 - February 2007)
Material Coordinator
Coordinates and expedites flow of materials, parts, and assemblies between
sections or departments, according to production and shipping schedules or
department priorities, and compiles and maintains manual or computerized
records: Reviews production schedules and related information and confers
with department supervisors to determine material requirements to identify
overdue materials and to track material.
Derrick Lee
4869 S Kirk Way Aurora, Colorado 80015 720-***-****
********@***.***
CON'T PROFESSIONAL EXPERIENCE
ENTERPRISE RENT A CAR, Madison Heights, MI (February 2004 - July 2006)
Management Assistant
Customer pickup and return: Schedule times, personnel and cars for
prearranged reservation. Handle telephone and walk-in inquiries. Write
rental ticket: Offer damage waiver, personal accident insurance and other
liability. Pull up "call backs" daily and verify customer returning:
Obtain status of customer's car if under repair and obtain authorization
for extended billing. Check-in cars on return: Obtain mileage, fuel and
general condition report. Settle customer complaints or disputes about
car's performance. Sell our car rental services to existing customers and
build rapport.
COMCAST CABLE, Sterling Heights, MI (October 2003 - February 2004)
Direct Sales Representative
Responsible for selling and promoting Comcast products with focus on video,
high-speed internet, and phone services. Increased product penetration in
designated territories through sales to former residential or new
individual customers.
ACADEMIC EDUCATION
MICHIGAN STATE UNIVERSITY
Bachelor of Science in Merchandising Management
PROFESSIONAL DEVELOPMENT
. Certificate in ISO 9001
. Certificate in Hazardous Material
. Certificate in Health & Safety