Engineer Electrical

Armin Alvarado Malagón

Jardin de los Papayos No. 95 Coto 3

Zapopan, Jalisco

***** ******

*** 52-33-336*-**** – from USA

52-33-336*-**** – from Mex

***********@*****.***.**

SUMMARY

Electrical Engineer with 25 years of field service and remote support experience with GE’s full line of CT, MR and several

other medical imaging equipment, including Siemens. Worked several years in GE’s online center in Milwaukee providing

support to customers and field engineers, handled high case volume and managed multiple customer escalations.

Managerial experience leading a service engineer team over a large geographical area. Hands on engineer, recognized by

peers and customers as highly technically competent. Ability to multitask without compromising work quality. Customer

satisfaction driven. Adaptable to change. Self driven “Go getter” attiutde toward continous education and capacitation. 30+

technical courses on variety of CT/MR/PET equipment and other related IT skills.

WORK EXPERIENCE

CT,MR, PET Field Service Engineer.

GE Healthcare

Guadalajara, Mexico

Jun 2003 – May 2011.

Area Service Manager for Northern Region of Mexico.

GE Healthcare

Monterrey, Mexico

Jun 2002 – Jun 2003.

CT Field Service Engineer

GE Healthcare

Mexico, D.F

May 2001 – Jun 2002

CT Remote Support Engineer

GE Healthcare On Line Center

Milwaukee, Wisconsin, U.S.A

Aug 1995 – May 2001.

MR and CT Field Service Engineer

GE Healthcare

Guadalajara, Mexico

Nov 1992 – Aug 1995.

X Ray, CT and Ultrasound Field Service Engineer

Siemens Healthcare

Guadalajara, Mexico

Jan 1991 – Nov 1992.

CT and MR Field Service Engineer Assistant

EYMSA.

Mexico, D.F

Jun Aug 1988.

Ultrasound and X Ray Service Engineer Assistant.

Siemens Healthcare.

Guadalajara, Mexico

Jun Aug 1987.

X Ray Service Engineer Assistant

Siemens Healthcare.

Guadalajara, Mexico

Jun Aug 1986.

FORMAL EDUCATION

Bachelor of Science in Electronics/Communication Engineering.

Universidad de Guadalajara

March 1991

CORPORATE TRAINING

Soft skills 2006

Foundation of Leadership 2005

Soft skills 2004

New Manager Development 2002

Leadership Practices 2002

TECHNICAL SKILLS

Extensive OEM vendor training/experience with installation and service of GE’s full line of CT, PET and MR scanners.

Well versed in DICOM, Excel, Word, Power Point, Windows, Visio IT skills.

OTHER SKILLS

Bilingual, Spanish & English Fluent

TECHNICAL COURSES

Advanced PET Class

Milwaukee, USA 2009

MR Signa 3.0T

Milwaukee, USA 2008.

MR Signa HDe

Milwaukee, USA 2008.

PET Discovery ST

Milwaukee, USA 2007.

CT LightSpeed VCT

Milwaukee, USA 2006.

CT LightSpeed Pro 16 & RT Upgrade

Milwaukee, USA 2006.

GRE Console Seminar

Milwaukee, USA 2004.

LightSpeed Qxi Upgrade

Milwaukee, USA 2004.

MR Signa Horizon LX

Milwaukee, USA 2004.

Hispeed NXI Upgrade

Milwaukee, USA 2000.

DICOM Class

Milwaukee, USA 1999.

LightSpeed QXi

Milwaukee, USA 1999.

AW DICOM WS

Milwaukee, USA 1999.

Hispeed Dxi, Fxi, Lxi

Milwaukee, USA 1999.

NP Train The Trainer

Hino, Japan 1998.

Phillips LX

Milwaukee, USA 1997.

CT HLA

Milwaukee, USA 1997.

CT HSA

Milwaukee, USA 1997.

CTi

Milwaukee, USA 1997.

Network I

Milwaukee, USA 1997.

CT Synergy

Milwaukee, USA 1996.

CT Prospeed

Milwaukee, USA 1996.

CT Prospeed HLT

Milwaukee, USA 1996.

CT 9800

Milwaukee, USA 1996.

CT Sytec Sri

Milwaukee, USA 1995.

Laser Camera

Mexico, D.F 1994.

Camera MI 10

Mexico, D.F 1994.

Power and Grounding

Mexico, D.F 1994.

MR MAX

Milwaukee, USA 1993.

CT Sytec

Milwaukee, USA 1993.

3M Laser Camera

Milwaukee, USA 1993.

Introduction to the CT Family

Erlangen, Germany 1991.

Introduction to the Ultrasound

Erlangen, Germany 1991.

CT CR

Erlangem, Germany 1991.

Basic C Language

Milwaukee Engineering School (USA)

Marzo Junio 1996.

Basic UNIX

Milwaukee Engineering School (USA)

Sep Dec 1996.

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