Human Resources Training
Resume:
Molly M. DeNucci
Hammonton, New Jersey 08037
*********@*******.***
Objective
To obtain a challenging position using my education, professional, and life
background.
Work Experience
Project Specialist, e-Learning
PHH Mortgage, Mt. Laurel, NJ March 2004 - January 2007
. Responsible for the research and selection of our Learning Management
System
. Responsible for the upkeep and maintenance of our Learning Management
System
. Responsible for making updates to our internal intranet
. Develop e-Learning modules using Lectora and Macromedia Captivate
. Responsible for the maintenance of our web conferencing system, Centra
Training Coordinator
Cendant/PHH Mortgage, Mt. Laurel, NJ March 2003 - February 2004
. Managed the schedules of a team of ten trainers
. Responsible for coordinating and scheduling training classes for the
team of trainers
. Worked with the leadership team and internal departments to determine
training needs for employees
. Maintained various reports for tracking employees training and
development
Mortgage Counselor
Cendant Mortgage, Mt. Laurel, NJ December 2001 - February 2003
. Acted as the single point of contact for customers and guided them
through the entire mortgage process
. Analyzed customers needs to determine the lending decision and set
conditions as required
. Communicated with customers to set appropriate expectations throughout
the process
. Worked with customers and internal departments to ensure a smooth
experience for the customer
Skills
MS Office, Crystal Reports, Lectora, Macromedia Captivate, HTML
Education
James Madison University, Harrisonburg, VA
Bachelors of Business Administration, Concentration in Human Resources
Minor in Communications
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