Customer Service Assistant

Thea Edwards

*** *. ***** ** ************, OK *4003 918-***-**** **************@*****.***

July 28, 2011

To Whom It May Concern:

I am seeking a full time position as a Dental Assistant or Front Office Assistant. I am currently employed

at Perfect Smile Solutions as a dental assistant/ receptionist, I am trying to move to the Tulsa area to

further my education and have more job opportunities. I have recently graduated from Coffeyville

Community College with my Associates in Applied Science and am wishing to further my education in the

near future. In the year of 2010 I graduated from Tri County Technology Center’s Dental Assisting

Program. During the Dental Assisting Program, I did a five month half day Internship five days a week at

Willow Hill Dental Group in Bartlesville.

During my employment at Perfect Smile Solutions and interning, I had the opportunity to assist in several

full mouth extractions, composites, placing temporary crowns and taking over 200 x-rays including

panoramic films. I also had extensive experience sterilizing instruments and disinfecting equipment. I had

the responsibility of ensuring all equipment was ready and the waiting area was clean. I am very

comfortable organizing and filing patient records. I also gained experience in sending out reminder letters

to patients for appointments. Any new procedures and practices that I have not yet experienced will be a

new process for me but I am always willing to learn and gain new experiences. I am a very confident

individual and a very fast learner.

I am a reliable, dependable employee that is looking for more experience. Though at Perfect Smile I have

learned and experienced a lot, I had been employed at Hastings Entertainment for more than 3 years;

while there, I have strengthened my communication skills, customer service skills, and work ethics which

will transfer with me to your office.

I am enclosing my resume. I look forward to discussing my credentials with you at a mutually convenient

time. I can be reached at your convenience on my cell phone at 918-***-****. Thank you for your time

and consideration.

Sincerely,

Thea L. Edwards

Thea Edwards

111 S. Santa Fe Bartlesville, OK 74003 918-***-**** **************@*****.***

OBJECT I V E Interested in obtaining a position as an administrative dental assistant/

Receptionist

EXPER I E NCE

May 2008-Present Hastings Bartlesville, OK

• Customer Service Associate/Video Associate

Job included: basic customer service.

Jan 2010- May 2010 Willow Hill Dental Group Bartlesville, OK

• Dental Assisting Internship

Job included: sterilization, x-rays, assisting doctor, chart filing, room

preparation and disinfection. Seated and dismissed patients.

Aug 2009-May 2010 Tri County Technology Center Bartlesville, OK

• Dental Assisting Course

• OU Hygiene Clinic Work Study

Job included: Stocking supplies, sterilization of all dental and x-

ray instruments, equipment management, general cleaning and

maintenance of clinic.

Dec 2010-Present Perfect Smile Solutions Bartlesville, OK

• Receptionist

Job included: Answering phones, filing insurance, presenting a

very sensitive and positive attitude for each and every patient,

booking appointments, welcoming new patients, and working

with phones, insurance, faxes, and different computer software’s.

• Dental Assistant

Job included: Sterilization of instruments, crown prep, Root Canals,

Resin composite and Amalgam Fillings, all x-ray types, prepping and

clean-up for patients, ect.

E D UCAT ION

Coffeyville Community College June 2009- May 2010

Associates in Applied Science

Coffeyville, Ok

Tri County Technology Center Aug 2009-May 2010

Dental assisting Program

Bartlesville, OK

Dewey High School Graduated 2009

Dewey, OK

D E NTAL SK I L LS X-ray and CPR certified, sterilization, patient communication,

patient education, room preparation, stocking, filing, answering phones, and

scheduling appointments, assisting doctor with composite fillings, extractions,

and crown preps. Alginate impressions and study models, ect.

COMP U TE R SK I L LS

Microsoft office, Dentrix and Easy Dental.

R efe re nces

Tarlee Yeoman 3005 E. Frank Phillips Blvd.

Shift Manager Bartlesville, OK 74003

Hastings Cell:918-***-****

Work:918-***-****

Brandi Gann 6101 SE Nowata Road

Dental Assisting Instructor Bartlesville, OK 74006

Tri County Technology Center Cell:580-***-****

Work:918-***-****

Tiffany Gleen P.O. Box 323

Internship Supervisor Dewey, OK 74029

Willow Hill Dental Group Cell:918-***-****

Shelly Gardner-Czaja 1220 Macklyn Lane

Internship Mentor Bartlesville, OK 74006

Willow Hill Dental Group Cell:918-***-****

Contact this candidate